My xbox 360 dont wanto sign in xbox live and i did make a account on outlook but still xbox...

Hi, I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

Have you tried to perform troubleshooting on your end? Kindly also send the error code or message on your end so I can check it for you.

Are you signed into Outlook or Office 365 with a different email to the one you use for your Xbox Live account? You need to make sure you're signed out of every Microsoft service first. If you're signed in with emailABC on Outlook but your Xbox Live account
has email123, then it'll still sign you in with emailABC if that makes sense? Make sure you're signed out of everything then try again.

Right now I use my gmail address to sign in to hotmail/outlook, xbox, and zune. If I change that to my @outlook address will it screw anything up with zune pass or my xbox gamertag and acheivments? And will I then sign in using the @outlook address across
all accounts?

Hi there,

yes that is possible, but it will require a few steps.

Because currenlty on the new outlook account there is due to the use via windows Phone a xbox live account present.

That will first need to be deleted before you will be able to move your current xbox live account to it.

This link will explain the steps on how to switch the Microsoft Account connected to a xbox live account.

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The steps are:

1. download the xbox live account on the outlook account to the xbox console, see this link for the how to:

support.xbox.com/.../profile-move-delete

2. wait 30 days. An account can only be moved to a different MS account when it has been on a console for at least 30 days without being downloaded

3. Move the xbox live account on the outlook account to a new (temporary) Microsoft account. This will free up the outlook account from any xbox live account. Be sure to turn the Phone off, because that could generate a new xbox live account again.

4.Move your currenlty xbox live account to the new outlook account.

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I hope that makes some sense

If there are any questions just let us know.

If i use an xbox 360 and add a passcode to my xbox live account gamertag would that make it where the same gamertag on her xbox one even though previously signed in would now require a passcode? or would she still have to sign out first then attempt to sign back in?