my xbox 1 won't open the home screen,

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

So the first thing we need to do is check and see if you can bring up the Xbox Startup Troubleshooter. Try doing this for me:

Power off your console, and then unplug the power cord to ensure that the console is completely powered off. Wait 30 seconds, and then plug the power cord back in. Press and hold the SYNC button (located on the left side of the console) and the EJECT button (located on the front of the console), and then press the Xbox button on the console. Continue holding the SYNC and EJECT buttons for 10-15 seconds. Listen for two “power-up” tones a couple of seconds apart. You can release the SYNC and EJECT buttons after the second power-up tone.

When the console powers up, you will see the Xbox Startup Troubleshooter. Please select reset then keep games and apps. No worries, no games will be removed, just sign back in using the right account.

same code exactly won't even open to home screen .. WTF ???

I'm having a similar problem, except my xbox won't even start. It's lights up, then the AC converter light goes red and it shuts off before it can even open the home screen.

My Xbox won't read any disks either. It just brings me back to the Xbox home screen.

My gta 5 will not open it his to the first screen and then it will go back to xbox home