My Xbox 1 goes blank!

Discus and support My Xbox 1 goes blank! in XBoX on Consoles to solve the problem; Hey, today i turned on my xbox 1 and after the green loading screen my tv goes completely blank! though the remotes can be turned on and the console is... Discussion in 'XBoX on Consoles' started by harshk264, Apr 30, 2015.

  1. harshk264
    harshk264 Guest

    My Xbox 1 goes blank!


    Hey, today i turned on my xbox 1 and after the green loading screen my tv goes completely blank! though the remotes can be turned on and the console is also on , i have tried rebooting it and using every method possible given on the microsoft help page but
    nothing works, can someone please help me?

    :)
     
    harshk264, Apr 30, 2015
    #1
  2. DaughterCube536
    DaughterCube536 Guest
    Screen Goes Blank

    After playing the xbox for as little as five minutes the TV screen will go blank but the console continues to run. Have tried shutting both the xbox and TV down but this des not resolve the problem. Have linked the xbox to another TV but the fault still
    occurs, there are no breaks in the hdmi cable and it ha been fine since buying it some 18 months ago. What could he problem be?
     
    DaughterCube536, Apr 30, 2015
    #2
  3. HAZMAT RADIO
    HAZMAT RADIO Guest
    Game goes blank

    Try and re-seat the HDMI OUT cable on the back of the Xbox and on the back of the tv too.

    Since you've done the hard reset already, you could try a power cycle and leave everything unplugged for 5 minutes and then plug everything back in and try again.

    If all that fails, you might try the console reset (the keep my games and apps) option
     
    HAZMAT RADIO, Apr 30, 2015
    #3
  4. I Hawkster I
    I Hawkster I Guest

    My Xbox 1 goes blank!

    Go here to start the process of finding a solution for you:

    support.xbox.com/.../system-updates-solution

    I had the same exact thing happen to my XB1 and I ended up going to the Offline System Update Diagnostic Tool:

    support.xbox.com/.../offline-system-update-diagnostic-tool

    Watch the video and try whatever fix from the first link above. I tried the OSUDT2 file on the USB flash drive as performed in the video. However, for me that file didn't work and I had to do the same procedure with the Restore Factory Defaults file on the
    USB flash drive which puts you at square one for the XB1 to do your setup again. It has worked fine for me though.

    Good luck and PM me if you have any questions.

    Hawk
     
    I Hawkster I, Apr 30, 2015
    #4
  5. I Hawkster I Win User

    My Xbox 1 goes blank!

    Go here to start the process of finding a solution for you:

    support.xbox.com/.../system-updates-solution

    I had the same exact thing happen to my XB1 and I ended up going to the Offline System Update Diagnostic Tool:

    support.xbox.com/.../offline-system-update-diagnostic-tool

    Watch the video and try whatever fix from the first link above. I tried the OSUDT2 file on the USB flash drive as performed in the video. However, for me that file didn't work and I had to do the same procedure with the Restore Factory Defaults file on the
    USB flash drive which puts you at square one for the XB1 to do your setup again. It has worked fine for me though.

    Good luck and PM me if you have any questions.

    Hawk
  6. Skeeter Quill Win User

    Screen goes Blank

    Could be a range issues...

    Firstly I'd swap out your HDMI cable and see if that's the issue, then to be sure it's not the TV itself, try your Xbox on another TV.

    If neither of those work, then it's likely a faulty graphics adapter in the condole and you'll need to send it in for a repair. You can do that here:
    http://myservice.xbox.com
  7. C cRaZy D Win User

    Screen Goes Blank

    What kind of connections do you have on your TV?

    Do you own another HDMI- or a component-cable?

    Try to use each of them and check out if they will work.

    If not, the console might be broken and you could request a repair.

    Please report again.
  8. HAZMAT RADIO Win User

    Game goes blank

    Try and re-seat the HDMI OUT cable on the back of the Xbox and on the back of the tv too.

    Since you've done the hard reset already, you could try a power cycle and leave everything unplugged for 5 minutes and then plug everything back in and try again.

    If all that fails, you might try the console reset (the keep my games and apps) option
  9. RJohnLoader Win User

    Game goes to blank screen

    I've got the same. I've noticed in the past that it is probably a dodgy advert that fails to run but I can't get past it either. Annoying when on last day of the month
Thema:

My Xbox 1 goes blank!

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