My X1 rewards dont register

Discus and support My X1 rewards dont register in XBoX Rewards & Social to solve the problem; When I try to sign into my rewards account it will sign into the wrong account f66fd8fc-70df-45fb-9785-2c95a87970fc Discussion in 'XBoX Rewards & Social' started by Alaco123, Dec 27, 2016.

  1. Alaco123
    Alaco123 Guest

    My X1 rewards dont register


    When I try to sign into my rewards account it will sign into the wrong account

    :)
     
    Alaco123, Dec 27, 2016
    #1
  2. Alaco123
    Alaco123 Guest
    My X1 rewards dont register

    Before i got an Xbox One everything was fine. When i got it and after a while I tried to sign into my Rewards account i noticed the gamerpic wasnt the same as my Xbox One but it was the one of my 360 i thought it was a bug so then I scrolled down to see
    nothing i did on my Xbox registered (My Vip star wasn't going up and i wasnt recieving any rewards) Its still like this and i've been trying to get this fixed for the past couple months so please help
     
    Alaco123, Dec 27, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    My X1 rewards dont register

    Hello Alaco123,

    That is not a bug. Currently, we pull gamerpic information from the Xbox 360. We are investigating updating to the Xbox One information, but at this time we are not using that data. We see that you opted out of the program on December 23rd, so you no longer
    have any MyVIP.
     
    XBLRewards8, Dec 27, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    My X1 rewards dont register

    Hello Alaco123,

    We do not see any Rewards Account for this account. Our system is reporting that you opted out of the program on December 23rd.
     
    XBLRewards8, Dec 28, 2016
    #4
  5. XBLRewards8 Win User

    My X1 rewards dont register

    Hello Alaco123,

    That is not a bug. Currently, we pull gamerpic information from the Xbox 360. We are investigating updating to the Xbox One information, but at this time we are not using that data. We see that you opted out of the program on December 23rd, so you no longer
    have any MyVIP.
  6. XBLRewards8 Win User

    My X1 rewards dont register

    Hello Alaco123,

    We do not see any Rewards Account for this account. Our system is reporting that you opted out of the program on December 23rd.
  7. Richard Sebire Win User

    My rewards are not registering

    Forgive my anger in my last post. I don't know why I got so angry..

    Perhaps it was great expectations, or at least some form of closure.

    I dislike the fact that even though this is my post for help, that I am unable to edit or delete my own posts.

    Sort of draconian,

    You should allow us (your users and customers) to edit our posts.

    To at least allow us to add further information

    I shall not be surprised at another poor show though. I've come to expect it.

    Sorry for my previous posts anger,..
  8. Richard Sebire Win User

    My rewards are not registering

    For instance -

    One-Two-FREE Punch
    The more, the merrier! Make an add-on purchase of at least £4 including VAT for three different Free to Play titles during the month in the Microsoft Store.* Complete the entire punch card to access your Reward.

    3,000 REWARDS CREDITS

    2 MyVIP GEMS

    I've brought two £4.00 dlc's for free to play games and neither have registered


    [​IMG]




    £3.33

    Completed



    Total
    £4.00



    £3.33

    Completed

    Total
    £9.99

    I purchased both of the portals to get the THINK HOW HE THINKS reward - nothing yet again, almost a week later after purchase..

    [​IMG]

    PORTAL: STILL ALIVE
    £8.33

    Completed




    Total
    £14.99

    [​IMG]

    PORTAL 2
    £12.49

    Completed




    Total
    £2.39

    And I also brought this for the DRESS HOW HE DRESSES reward - guess what? nothing registered

    [​IMG]

    PORTAL ZEN MEDITATION
    £1.99

    Completed

    I've owned 5 original Xbox's, 3-4 Xbox 360's, and am on my 5th-6th Xbox One (S+X)

    I have brought so many things from the store due to trying to get the rewards to unlock over the years I just give the **** up now.

    I'm near 40 and have around 6 months to **** live left.

    I really don't need this ****, so **** it. Get it sorted whom ever is responsible. And yes, I'd like you to go through my account, and find out what type it is, its geological region ect.

    And I'd also like my **** points backdated too

    What utter **** the rewards program is.

    It really does make me feel like you've scammed so much money out of me over the years via it, I have just accepted it as standard practice.

    Your disgraces, in my opinion.

    As I have sounded off, I'm not expecting another response.

    But hey, who cares...
    Forgive my anger in my last post. I don't know why I got so angry..

    Perhaps it was great expectations, or at least some form of closure.

    I dislike the fact that even though this is my post for help, that I am unable to edit or delete my own posts.

    Sort of draconian,

    You should allow us (your users and customers) to edit our posts.

    To at least allow us to add further information

    I shall not be surprised at another poor show though. I've come to expect it.

    Sorry for my previous posts anger,..
  9. Richard Sebire Win User

    My rewards are not registering

    It sounds more like you're needing assistance with th e Microsoft Rewards program, not the Xbox Rewards Program. If that is the case, you would need to contact their customer support via their redemption page.

    Otherwise, there have not been any offers to receive credits for purchasing hardware through the Xbox Rewards Program.
    No, I need assistance with the Xbox Rewards Program -

    I've spent near £200 this month alone on Xbox Live and yet it still does not accept that I have

    If anything I want my rank retro fitted if you will

    Thanks for the reply - I wasn't expecting one..

    Any mods going to answer before the end of the 3 days?

    Thx
Thema:

My X1 rewards dont register

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