my wireless adapter does not work does anyone know how to fix it?

Hello Diameter X, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

I am very sorry for the problem you are going through, with the intention of being able to help you, I did an internal search in Xbox support and I found a publication, where they mention the steps to follow to correct this problem and I thought it was good information, which you should take into account. :

Since the Xbox Wireless Adapter for Windows drivers are included in the Windows 10/11 operating system, the adapter should install automatically. If not, try the following solutions:

Make sure your Windows device is connected to the Internet.

Make sure Windows is up to date by going to Windows Update from your device and checking for available updates.

Restart your device and try again.

Make sure USB ports are not disabled in Device Manager.

Try another USB 2.0 or 3.0 port.

Try reinstalling the drivers in case they were partially installed. For this, you need to uninstall the drivers. Follow these steps to complete this process:

Go to Device Manager.

Look for Xbox Wireless Adapter for Windows in the Network Adapters section.

Select Xbox Wireless Adapter for Windows to bring up the Properties window.

Select the Controller tab.

On the Driver tab, select Uninstall or Uninstall Device (depending on your version of Windows).

In the confirmation window, select the Delete the driver software for this device check box.

Disconnect the Xbox Wireless Adapter for Windows and restart your Windows device. When the device is back in operation, plug in the adapter.

If the Xbox Wireless Adapter for Windows still does not install, perform all the steps above once again. If this does not work, the adapter may need to be replaced.

If the controller does not connect to the adapter, then please note the following:

Make sure you are within range (6 meters or less) of the adapter and that the adapter is in line of sight to the controller.

If you have an Xbox controller, try re-pairing the controller to the console by pressing the Pair button on the console and the Pair button on the controller. The LED lights will flash and light continuously when pairing is successful. If the controller does not recognize the adapter, you will need to isolate the problem to the Wireless Adapter for Windows.

Unplug the adapter, restart your computer, plug it back in (to another port if possible), and try again.

Information Source (Credits): https://support.xbox.com/help/hardw...roubleshoot-xbox-wireless-adapter-for-windows

Sincerely,
Oskayra.

I just purchased the wireless adapter for my Xbox One controller and I am having these same issues as soon as I turn on my 360 controller that is also connected wirelessly.

Does anyone have an idea of how to fix this?

Hey Go on Motion,

Thank
you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance. If anyone needs assistance
with this issue or any other issues, we suggest creating a new thread.

Thank you
again and have a great day
Go on Motion!

I got it too. Hold the power button for 10 seconds to power cycle. Probably will need a patch from Xbox.

Probably temporary. You can try restarting the console. Or a power cycle. Turn off and unplug the Xbox from the wall for 1 minute.