my windows 11 will not recognize my xbox ip address

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Alain, you're trying to connect and stream through the Xbox App or App Companion, you've also checked if you have Windows with the latest update and Apps updated in the store.

See which version of Windows you have

https://support.microsoft.com/en-us/windows/see...

I did hardwire it and that did not fix issue. the only thing that has worked for me is manually changing my IP address and getting my Xbox to recognize that IP address

I saw you posted in another thread, and that made me think of another step: can you make sure you are already signed into your profile on the Xbox One? You need to be signed in for the Xbox App and console to be able to establish a connection.

For the Xbox App and Smartglass to work, they need to be on the same network. I suspect your college has set up their network in such a way that the ethernet connection and WiFi network are different subnets, which would prevent this Xbox connection from
working. Is there any way to get your console onto the WiFi network instead? Or maybe the laptop onto the wired network? Simply doing this could resolve your issue.

Let us know how you get on.

My router is on channel 11. I use my phone to check and channel 9, 10, and 11 were all open so I choose 11. Also how would I check the WAN IP address?