My whole Xbox got suspended and I don’t know why

TakumiFujiwara1 · Oct 1, 2018

i got on my xbox and it said i got a suspension, not just one account but my whole xbox. I didn’t get a messages or a email about the enforcement action. So i went online to check what i got it for and as i look i see that it said i didn’t get suspension,
but each time i get on it said i do. I ask support but all they tell me to file a case to the enforcement people how am i suspose to file a case if they no enforcement history there or to be find honestly

:)

Arminator · Oct 1, 2018

Don’t know why I was suspended

I understand your frustration, but consider this:

When in a heated argument, every single message that is reported from this conversation counts as a separate incident.

So for example, let's assume the conversation went like this:

Smurf: "You're stupid!"

You: "No, YOU'RE stupid, you Smurf!" (This message gets reported, and gets you the first suspension).

Smurf: "No, you and your mom are stupid!"

You: "NO, YOU are the &@§% stupid Smurf!" (This message gets reported again, and causes the second suspension).

Be aware, that the console automatically attaches messages and other data to the report a person sends in to provide evidence. So simply go through your past messages, and you should find the messages that caused these suspensions.

So whenever you are involved in an argument, don't try to fight back and retaliate.

People know that the Enforcement Team works, and therefore try to entice a message from you that violates the Code of Conduct, which they can then report.

If you are being harassed via messages, do NOT reply. Simply report the message, and let the Enforcement Team handle it. If the person continues to harass you, simply block the person from contacting you.

Also keep in mind: There is nothing worse for a Smurf to not get a reaction from their victims. So if they try to taunt you, and don't get a reaction back, it's far worse than any expletive you can throw back at them (which also gets you banned, so simply
stay silent, it will drive them nuts!)

M3tal Daz3 · Oct 1, 2018

Don’t know why I was suspended

If you have applied for a case review and the verdict was upheld there is nothing you can do

I suggest you to read the Code of Conduct to avoid future suspensions

Smwutches · Oct 1, 2018

You can find information about console bans here - Xbox Enforcement | How Do I but there is no way to contact the enforcement team regarding them.

Smwutches

You can find information about console bans here - https://enforcement.xbox.com/en-US/home/howto#sub-topic0-3 but there is no way to contact the enforcement team regarding them.

AlenR17

My account name is SparedPenguin13

XBF Erick C

Hey there AlenR17

Thanks for reaching out to us in the forums with this situation. You must go to through the
Enforcement websiteto resolve this.
If you were suspended for longer than a day you can also submit a case review from the same website. Side note: Enforcement does not Post, Read, or Comment on Forums nor can support
offer assistance.

If you run into a toxic player then Report, Block and Ignore the user, and do not engage them. (Enforcement does not see anyone as Defending themselves, they look towards the
Code of Conductonly.)

Since there is no further resolution and in an effort to minimize repetitive answers we will be locking this thread, but if you have any further questions or concerns feel free to come back to the Xbox forum (Do not repost the same question or
thread as that would violate the Xbox Forum Guidelines).

Happy gaming.

justus keeney

i just got suspended for apparently for “inappropriate conduct or content” when i don’t have any inappropriate clips or pictures on my account and I don’t know what I got suspended for in the first place and i don’t even know what i should do

HyperVenom523

Contact enforcement here there is nothing we can do about it!!

My whole Xbox got suspended and I don’t know why