My vip went from almost rank 5 to vip rank 4 0%

Ok. So here I am in this stupid forum again cause the rewards stuff messed up. I came on to check if my rewards points for last month were posted and they werent but I then notice that my vip rank had been knocked down to vip rank 4 %0 when I Was almost
vip rank 5. I spoke to customer support the reference number is 1369280985. I had posted 22 days ago that my vip rank was showing vip rank 4 83% and wasnt moving. Not getting my full rewards amount and been stuck at 83% of the way to vip rank
is the link to that post i posted it about 22 days ago. I think instead of moving me to vip rank 5 like it should of it actually reset me to vip rank 4 0%. Also I tried responding back to the person 22 days ago that replied to my post then and they just ignored
me. I'm pretty sure I'm missing rewards points it seems like this program is just a scam to get people to buy more. My vip rank getting knocked down kind of makes me believe this . I try talking to you guys on twitter .. I get no response. I post here I get
a general response then my thread gets locked . I try to reply to the person that replied to my thread and get completely ignored. Please figure out what is wrong with my account both the vip rank and if its actually giving me the 8% rewards for being that
rank. The post shows i was almost rank 5 so why is it reset back to vip rank 4 0%.. You'd do realize how much money I've had to spend to get to that rank?....Anyways please dont lock my theard this time till i have a chance to reply back to you.

:)

 

My rank star vip not progress for level 5 buy windows 10 home and need for speed payback deluxe

My Rank Star Vip not progress level 4 for level 5 Buy Windows Home 469,00 BRL and Need For Speed PayBack Deluxe 279,00 BRL in windows store live Brasil, my rank star vip not progress for level 5.

 

xbox rewards VIP rank went from level 4 to level 2

My VIP star rank went from level 4 down to level 2 and is not depositing in my account please fix this

 

VIP ranks reset each year, normally on September 1, but they extended the it to January 1.

 

Wow so you're telling me i have to spend like 1200 a year to maintain my rank?

 

Yes. You have to either spend the same amount or more to either maintain your rank or move up each year. If you spend less, you can drop levels.

 

same happened to me also, i was 97% to rank 4 and brought dead rising 4 to get the last 3%, then i got reset back to rank 3 0%, its a joke i proplery wont be using this service again the my rewards bit as i buy all my games digitaly which cost me alot more
ETC, dead rising digitaly 54.99, Disk i can get it for 29.00, and honestly i wasnt aware that it resets back to 0%... wont be buying digital games anymore now..

 

Hello IStoleYourXbox1,

As mentioned in your previous post that you provided, there was no adjustment done on your account. Your progress was accurate.

Every year we perform a re-calibration on MyVIP. We use your VIP progress from the previous year (in this case September 2015-December 2016) to determine your starting rank after this re-calibration. After doing this, we place your VIP progress at a default
level.