My VIP Vault

When you redeem credits you don't receive an email. The credits would show as pending about 96 hours after you redeemed them (so they should show on the MyRewards section of the site). They would be scheduled to deposit at the end of the month.

Thank you for the clarification.

When you redeem credits you don't receive an email. The credits would show as pending about 96 hours after you redeemed them (so they should show on the MyRewards section of the site). They would be scheduled to deposit at the end of the month.

Hello,

From the previously available FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

You can review when your Credits were pending, as well as when you had 5000 pending, on the MyStatement on the MyRewards page.

The credits should show as pending on the MyRewards section of the Rewards site. If you redeemed them before June 1, they would be scheduled to deposit around the 15th. If you redeemed them after the 1st, they would be scheduled to deposit at the end of
the month.

Hello JarJ The Great,

We hear your feedback about Out of Stock or unavailable items in the MyVIP Vault. We are doing a series of MyVIP Vault restock deployments, the first of which already happened in the beginning of May. We'll be restocking with many of the items members have
asked for. Keep an eye on the @XboxLiveRewards Twitter handle for Vault restocking and prize announcements.