My VIP reward never received

Discus and support My VIP reward never received in XBoX on Consoles to solve the problem; Hi, I claimed a $5 visa gift card through the "my vip vault." I never received the visa code via email. I shows on my account that I redeemed the... Discussion in 'XBoX on Consoles' started by Player544365051, May 20, 2018.

  1. Player544365051
    Player544365051 Guest

    My VIP reward never received


    Hi, I claimed a $5 visa gift card through the "my vip vault." I never received the visa code via email. I shows on my account that I redeemed the code.

    [table][tr][td]05/17/2018[/td][td]Visa® Prepaid Card[/td][td]-250 MyVIP Gems[/td][td]REDEEMED [/td][/tr][/table]

    Nobody and I mean NOBODY from either Microsoft or xbox is able to help me or can even help me resolve this. 2+ hours of phone and text support. Anybody else having this issue? Some have been pleasant, but they have no clue as to the gem redemption program.

    :)
     
    Player544365051, May 20, 2018
    #1
  2. WestX4eafcbd3-29cb-4a45-9fd0-e2e8a6f5647c
    WestX4eafcbd3-29cb-4a45-9fd0-e2e8a6f5647c Guest
    Wasn't Notified of Overlord VIP Rewards

    I was hoping to somehow receive the 500 gems for the Overlord VIP perk. I was never notified of the reward while it was there to claim I was only made aware of it once I received an email for recent gem earnings. I never received
    an email for the Overlord reward though so I never had the chance to claim it.
     
    WestX4eafcbd3-29cb-4a45-9fd0-e2e8a6f5647c, May 20, 2018
    #2
  3. xxxTripleCxxx
    xxxTripleCxxx Guest
    Points redeemed a month ago but haven’t been deposited

    I redeemed 750 my vip gems on may 5 for 15000 Microsoft reward points and have not received them in my Microsoft rewards. Will I ever get them?
     
    xxxTripleCxxx, May 20, 2018
    #3
  4. Smwutches
    Smwutches Guest

    My VIP reward never received

    You'll need to post in the Xbox Rewards Questions support forum in order for Rewards support to check into it for you.

    Microsoft does not run the Xbox Rewards program which is why regular Xbox support does not have information.
     
    Smwutches, May 20, 2018
    #4
  5. Smwutches Win User

    My VIP reward never received

    You'll need to post in the Xbox Rewards Questions support forum in order for Rewards support to check into it for you.

    Microsoft does not run the Xbox Rewards program which is why regular Xbox support does not have information.
  6. Smwutches Win User

    Do you guys remember the crome controllers for getting gamerscore?, did anyonne actally get theirs?

    There was never an offer to receive controllers for earning a certain gamerscore. You're thinking of when the VIP program for the Rewards program was based on gamerscore. Each tier level was represented by an image of a chrome controller trophy on the Rewards
    site. They were just images and not an actual controller you could earn.
  7. Smwutches Win User

    My VIP Reward Never Came In

    The credits should show as pending on the MyRewards section of the site. If you redeemed the gems about a week ago, they would be deposited into your account for use in mid-April.

    Reference numbers are only used by phone/chat support. Forum support does not have access to that information.
  8. XBLRewards3 Win User

    My VIP Reward Never Came In

    Hi ChadK123. The 10,000 Rewards Credits are pending in your account and will be deposited to your Microsoft account on April 12th.
  9. Smwutches Win User

    My VIP Reward Never Came In

    I do understand your question. I don't see Xbox gift cards available from the vault, but there are Xbox Rewards credits which would be deposited as I listed.
Thema:

My VIP reward never received

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