My vip rank won't increase

demonick1llr · Oct 31, 2016

the myvip rank has been the same for about 6 years d I've purchased countless games, ect. I've seen it go to 99% then reset to 0% and I want one know why?

:)

BONILLA35 · Oct 31, 2016

Do preordered games count towards the VIP rank?

I'm trying to decide if I should participate in the current preorder mission or simply buy the games when they are released. I want to preorder titanfall 2, dishonored 2, and RE7 but I'm not sure if these will contribute to my VIP rank. I know the FAQ list
states that I won't get the VIP discount but it doesn't mention if these purchases will potentially increase my rank. Can you explain this please?

DiscordKnight · Oct 31, 2016

VIP Star rank

i had an offer to increase my vip star rank by 1, if i purchased for 61 euros. i did that and my star rank never went up. what happened? as far as i know, i made all three qualifying purchases that totalled just over 61 euros.

XBLRewards8 · Nov 1, 2016

Hello demonick1llr,

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. In September 2015, we made some refinements to the program. One change that happened was an adjustment of MyVIP purchase thresholds.
We adjusted your MyVIP rank based off your purchases from September 2014-August 31st 2015, which placed you at one star, and set your progress to zero.

These resets happen on a yearly basis. The next scheduled reset is set for the end of December.

XBLRewards8

Hello demonick1llr,

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. In September 2015, we made some refinements to the program. One change that happened was an adjustment of MyVIP purchase thresholds.
We adjusted your MyVIP rank based off your purchases from September 2014-August 31st 2015, which placed you at one star, and set your progress to zero.

These resets happen on a yearly basis. The next scheduled reset is set for the end of December.

transfix-8F9D0A80-34

Still doesn't make sense. Not only do we not get rewards but also lose out on any pre order benefits. Not to mention that recently not much actually qualifies in increasing your VIP rank.

XBLRewards8

Hello Killa1015,

We see that your MyVIP progress is correct, and is picking up your recent purchases, up till your Killing Floor 2 purchase on October 28th. Keep in mind that pre-orders are not eligible for MyVIP, as stated in the FAQ:

What content can I earn a % back on purchases for?

Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify towards your MyVIP Star Rank and % back on purchases, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes,
movies, TV shows, TV seasons, themes and avatar items. In-game consumables, Xbox Live Gold memberships, subscriptions like EA Access and Xbox Game Pass, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points
or Xbox Gift Cards, still do not qualify.

So your pre-order of Monster Hunter did not award MyVIP progress.

Aizeiya

I mean i lost my vip rank.

Zodiculous

Bump for a response. How do we know what rank we have achieved for 2018?

My vip rank won't increase