My vip rank won't increase

the myvip rank has been the same for about 6 years d I've purchased countless games, ect. I've seen it go to 99% then reset to 0% and I want one know why?

:)

 

Do preordered games count towards the VIP rank?

I'm trying to decide if I should participate in the current preorder mission or simply buy the games when they are released. I want to preorder titanfall 2, dishonored 2, and RE7 but I'm not sure if these will contribute to my VIP rank. I know the FAQ list
states that I won't get the VIP discount but it doesn't mention if these purchases will potentially increase my rank. Can you explain this please?

 

VIP Star rank

i had an offer to increase my vip star rank by 1, if i purchased for 61 euros. i did that and my star rank never went up. what happened? as far as i know, i made all three qualifying purchases that totalled just over 61 euros.

 

Hello demonick1llr,

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. In September 2015, we made some refinements to the program. One change that happened was an adjustment of MyVIP purchase thresholds.
We adjusted your MyVIP rank based off your purchases from September 2014-August 31st 2015, which placed you at one star, and set your progress to zero.

These resets happen on a yearly basis. The next scheduled reset is set for the end of December.