My vip points aren’t being added!

Hello xX19BeCs89Xx,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

MyVIP had a recalibration for the last few years. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015
and December 2016. We did not recalibrate this year (December 2017). Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

Hello xTGLxNicko P,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as mentioned in our pinned announcement at the top of the forums titled "HEY
YOU! We've got your answer here." (https://forums.xbox.com/en-US/thread/2f5ffacb-bf1e-4fca-8764-f57f69556e55), we no longer award Credits for Xbox Live Gold renewals
as of July 2014.

MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/). We see that your rank is accurate.
Again, keep in mind that consumables are not eligible for MyVIP. We see that you had some large consumable purchases back in June. Your recent purchases have all properly been accounted for your MyVIP.

For help with the Microsoft Rewards program, you would need to contact their customer
support. Keep in mind that offers are for purchasing them, not just for owning them. So if you purchased them before the offers began, they may not be eligible.

Are you absolutely sure they haven't been added to your account and you've not realised? I only just noticed that 200 had been added to mine for May.



You can check to see if any points have been added by going to the billing website > MS points > History.



I thought that the VIP Rewards codes and the rewards points were different things. The VIP codes are things like the IQ Giveaway and that horrible free Addidas tracksuit we got a while back do come in the form of emailed codes. The reward points for renewing
Gold/doing that daft survey etc have always gone straight into my account.

Rebates are calculated after the end of the month and given by the 15th of the next month. So it's too soon to see credits pending for October.

Physical discs will only award credits if they are part of a specific offer on the site. Otherwise, there is no way to receive credit for them.