My UPNP says it’s been unsuccessful I’ve tried turning it off and on again on my router but...

Hi CreeperInASuit, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

You can use your device IP on the DMZ of your Router.

There are great guides online*:

https://www.windowscentral.com/xbox-one-dmz-guide

https://www.ubisoft.com/help/connec...article/setting-up-dmz-for-xbox-one/000061024

There is also this complete guide about NAT errors and configuration on the Xbox website, I recommend it:

https://support.xbox.com/help/hardware-network/connect-network/xbox-one-nat-error

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Setting the DMZ
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A) On your Router
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1. Make sure to use the ethernet cable connection, it is more reliable than the Wi-Fi one. (If possible)

2. You then, have to assign a static (fixed) IP for your Xbox console on your router, which will enable you to do the next steps

3. Turn on DMZ under the IP you selected for your Xbox Console.

4. Turn on UPnP on your router

By doing that, you'll pretty much have an open and direct connection to the game servers.

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B) On the Xbox Console
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Configure the network settings accordingly.

Enter the Settings menu.

Under the General tab, select Network Settings then Advanced Settings.

Take note of the information displayed

Select IP Settings > Manual.

Enter the same IP you configured on your router DMZ.

*Note: This is a non-Microsoft website.

The page appears to be providing accurate, safe information.

Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).

Thoroughly research any product advertised on the site before you decide to download and install it.

also just to clarify my UpnP settings on my router are turned on, and I had adjusted it so the Xbox one s was saying my NAT type was open and that there was no problems with the UpnP but now it shows NAT as moderate and UpnP as unsuccessful. It tends to
switch between those two ways.

Hi George

I’ve gone into the network settings

And it’s saying the upnp is unsuccessful and the Nat type is only moderate.

I have tried a reset on the Xbox and think it’s the network issue

I have put the console in the DMZ zone after making the console IP static, I then port triggered all of those ports, then turned my UPnP off and on, then disabled the firewall on my internet. None of that worked though, it still says my NAT is strict and that my UPnP is unsuccessful.

I managed to fix my issue through resetting UPnP through my router. Hat to turn that setting off, reboot router, then turn the setting on again.