My transaction happened but my gamepass has not been activated?

arnav rawat · Feb 20, 2023

i purchased gamepass but after the transaction an error has come and game pass not activated

:)

Francia J.

It means that it's not successful or it was purchased under a different Microsoft account. Please check all Microsoft accounts that you own.

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

We need to validate the transaction. Please sign in to https://account.microsoft.com/billing/orders, from there check if you can see the order transaction for the subscription as "completed".

arnav rawat

it says "No purchases made in the past 3 months"

Francia J.

If that's the case, it means that it's not successful and if you have been charged you may need to reach out to your bank to dispute the transaction.

ChattyCheetah02

Hello Ghulam Kamandi

What happens when you pay for a due Xbox GamePass subscription is you are paying for an overdue subscription. Once the payment has been made and you choose to cancel the GamePass the subscription will not be active until the end of the month.

Hopefully, this helped.

My transaction happened but my gamepass has not been activated?