My system has a temporary ban on it and was told to come post on here

my reference number is 1397761764

:)

 

Told to post here about my ban

I recently contacted xboxlives hotline and was told to post here in this section about my problem (not section 14 despite i know ill probably be told thats where i need to post) . I was console banned last night (and so was my brother whos xbox is right
in the room beside me) and i have not done anything of tampering or any sort, my xbox was bought brand new from the box at walmart roughly a year ago. I know it has not been modded, never done any sort of piracy, no nudity or sexual content. nothing deserving
of a ban. seeing as ive definitley put in well more then a thousand dollars into xbox's and accessories in the past few years i would like to know that there is some way i can recieve input onto WHY i was console banned i dont want possibilities i want a reason
if its so hard to tell me. I'm sure there hs been a misunderstanding or mistake of some sort and i hope that you can consider the possibilty that a mistake has been made and contact me with some helpful information. Thank you.

 

Told to post here about my ban

Microsoft do not un-ban previously banned consoles as they are permanent. They do not ban people's consoles/accounts lightly, they do so after several investigations.

The most common reason for a banned console is modifying it, but there are other reasons such as marketplace theft.



You might want to post in section 14 in order to get an official answer. Although they might just delete your thread and post a link like below as they do not discuss console bans.

Console Ban

You might also want to check out
this thread.

 

Sorry but the enforcement team does not monitor these forums. If you would like to appeal your ban you need to file a case review with the enforcement team by following the instructions on their site: Xbox Enforcement | How Do I

As part of the case review process you will have to pass a quiz to test your understanding of the Code of Conduct for Xbox Live. If you fail to pass you will have to wait 24hours before you can try again. You can find a copy of the code at the same link
I provided. Here is a link to a detailed explanation of the code of conduct that might also help: Microsoft’s Code of Conduct Explained for Xbox Live Customers