My suspension was up on my Xbox yesterday but still can’t go online or communicate I have no ...

Primeslugga24 · Dec 11, 2017

my suspension was up yesterday but still can’t play online or communicate no active suspensions please help

:)

ltts Fritz · Dec 11, 2017

Cant see my active suspension

I received a ban on my account and it ended yesterday but i was still unable to communicate on Xbox live so i spoke with a few Xbox support members and they told me i have a active suspension until September which is a long time from now so i
went to my enforcement history but i have no active suspensions. And since i am unable to see my suspension i can not submit a case review to talk to the enforcement team does anyone know of a way to fix this? and has this happened to any of you?

i eat yarn · Dec 11, 2017

Suspension is lifted but I cannot go online or talk to friends

I received a two week ban to communications due to my profile picture. On the enforcement website that is also my only listed suspension. But after a few days of the suspension I tried to go online on my account and found that no account on my Xbox could
go online. After contacting a case review nothing was mentioned about the online services ban. All suspension actions were said to be lifted after that said date. But it is passed the date I was supposed to be suspended untill and I still can not go online
or talk to friends even though it says on enforcement I have no active suspensions or anything

CrazY1985 · Dec 12, 2017

try removing your account from your console and redownload it afterwards.

Ishan8123 · Nov 2, 2018

You can check for any bans/ suspensions you might have here-
https://enforcement.xbox.com/en-US/enforcement/showenforcementhistory

If your ban is over and you are still seeing the effects of it, follow these steps:

Remove your account from your Xbox

Restart your console by pressing the xbox button, press settings, press restart.

Add back the account.

You can also double check your privacy settings by

Going to Sign in to your Microsoft account and click privacy settings.

Then scroll down to "Others can communicate with voice, text, or invites?" and select "Everyone"

Scroll down to the bottom of the page to save

Hope this helps!

CrazY1985

try removing your account from your console and redownload it afterwards.

Ishan8123

You can check for any bans/ suspensions you might have here-
https://enforcement.xbox.com/en-US/enforcement/showenforcementhistory

If your ban is over and you are still seeing the effects of it, follow these steps:

Remove your account from your Xbox
Restart your console by pressing the xbox button, press settings, press restart.
Add back the account.

You can also double check your privacy settings by

Going to https://account.xbox.com/en-US/settings/home? and click privacy settings.
Then scroll down to "Others can communicate with voice, text, or invites?" and select "Everyone"
Scroll down to the bottom of the page to save

Hope this helps!

Rostom L

Hi! I'm Rostom, an Independent Advisor. I will be glad to help you here.

Please confirm with your account on https://enforcement.xbox.com/ if your suspension there says completed.

If completed, press & hold your console's power button and click on Restart.

Let me know if that works.

S1umpy

This has happened to me as well as soon as my suspension for the same thing had finished I was all excited to play online again to come online and find it says I can't use communication features on my xbox. I then checked if I was given a communication suspension
but it said I have no active suspensions.

Nhermick90

So I tried this today thinking that the maximum suspension would be 2 weeks, well it’s been 2 weeks and I still can’t play online games or talk/message other people. Is there such thing as a permanent suspension from chatting or playing online games? Also
I’m kind of mad considering it was my friend who logged into my account and changed my gamerpic and got me banned.

My suspension was up on my Xbox yesterday but still can’t go online or communicate I have no ...