My store won't load on my xbox how to I fix it?

Discus and support My store won't load on my xbox how to I fix it? in XBoX Games and Apps to solve the problem; My store won't load is there any way to do it I want to use a gift card and get the gamepass Thanks d91cea99-00c9-4a7d-9d01-324bca73b053 Discussion in 'XBoX Games and Apps' started by Braxton Smyth, May 16, 2025 at 5:32 PM.

  1. Braxton Smyth
    Braxton Smyth Guest

    My store won't load on my xbox how to I fix it?


    My store won't load is there any way to do it I want to use a gift card and get the gamepass

    Thanks

    :)
     
    Braxton Smyth, May 16, 2025 at 5:32 PM
    #1
  2. Onyx Is Here Win User

    My store won't load on my xbox how to I fix it?

    Hello Braxton, sorry to hear you're having trouble.

    I've had this issue in the past and have had to leave it for the day to fix itself. In the meantime though you can try powercycling your console by holding the power button on it for 10 seconds till it shuts down then unplug it for 5 minutes. During this time unplug your modem/router for at least 60 seconds to clear any possible issues there. When the internet is back up and running you can try again.

    As for the Game Pass please note that you would need to have a payment method such as Paypal or a credit/debit card in case you want to continue the subscription after the first month. If you do not then you can turn off auto renewal for the membership at https://account.microsoft.com/services.
  3. joe keller1 Win User

    Xbox Game pass (Console version) - Unable to play DayZ

    I have core and it won't even load it brings my to the store to purchase it
  4. glorythehuman Win User

    I purchased No Man's Sky through the store on Xbox.com, and the Xbox app on my PC is infinitely loading meaning I cannot install the game.

    None of these fixed the issue. Xbox app still infinitely loading and the Microsoft Store install button can be pressed, but it won't install or do anything.
  5. sugartj Win User

    Xbox One Avatar Editor - "We can't load your Avatar" a problem occurred

    Hi

    Thanks for the quick reply.

    Alternate Mac Adress will result in a full reboot? I will try that.

    Removing my profile? I logged in to a completely foreign Xbox One X. Same problem there. Not possible to load the new avatar.

    Resetting my profile (with keeping games)? This is the one thing I didn't do as I am 100% sure it also won't help.

    If I order any Xbox console today, unbox it and log in with my profile, it won't load my avatar. I assure you.

    I somehow managed to destroy the new avatar file stored somewhere on I think a Microsoft Server, by editing too much, many months ago.

    I think I need to be content with the fixed old avatar forever and ever.

    Not possible to fix.
  6. EXTREMEPANTS Win User

    Console freezes during startup

    So I'm not the only one then, my xbox works fine without the harddrive in it but as soon as I put it back in and start it up it won't even load the dashboard, how the heck are they supposed to fix something that's already been downloaded into our harddrives?
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My store won't load on my xbox how to I fix it?

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