My star rank got reset! My purchases are not registering!

Discus and support My star rank got reset! My purchases are not registering! in XBoX Rewards & Social to solve the problem; I received numerous gift cards and credits over the holidays. I used them for the Xbox market placed and got my star rank to almost 5 stars. After this... Discussion in 'XBoX Rewards & Social' started by PRIME SUPREMACY, Jan 4, 2017.

  1. PRIME SUPREMACY
    PRIME SUPREMACY Guest

    My star rank got reset! My purchases are not registering!


    I received numerous gift cards and credits over the holidays. I used them for the Xbox market placed and got my star rank to almost 5 stars. After this update my star rank got reset to Four star and none of my purchases registered. Very disappointed.

    :)
     
    PRIME SUPREMACY, Jan 4, 2017
    #1
  2. Smwutches
    Smwutches Guest
    My star rank got reset! My purchases are not registering!

    You'll want to post in the Xbox Rewards Questions forum in order for support to verify your purchases, but ranks do reset each year, normally on September 1, but they were scheduled to be reset on January 1.
     
    Smwutches, Jan 4, 2017
    #2
  3. PRIME SUPREMACY
    PRIME SUPREMACY Guest
    My star rank got reset! My purchases are not registering!

    I have made numerous purchases in December on the Xbox marketplace that have not been registered for my star rank and rewards program. I was almost to a five star rank. After this recent update my star rank got reset to a 4 star and I still have not received
    any reward points for my purchases. Very disappointed
     
    PRIME SUPREMACY, Jan 4, 2017
    #3
  4. IamTheGodfather
    IamTheGodfather Guest

    My star rank got reset! My purchases are not registering!

    same here. Ridiculous. I know I spent 18 more than I needed to achieve the next level and it didn't register it. And it has been more than 96 hours.
     
    IamTheGodfather, Jan 5, 2017
    #4
  5. SMOKEY1985
    SMOKEY1985 Guest
    i got my rank 5 but none of my purchases registered for December my vip discount
     
    SMOKEY1985, Jan 5, 2017
    #5
  6. PlanetaryDust4
    PlanetaryDust4 Guest
    me to I was nearly 4 Star & reset back to start of 3 star, received an email that was 3 star on way to 4 with amount spent so far & cant believe been reset back. this happened last year as well to me,
     
    PlanetaryDust4, Jan 5, 2017
    #6
  7. Pwntergeist
    Pwntergeist Guest
     
    Pwntergeist, Jan 7, 2017
    #7
  8. Frank Phoenix
    Frank Phoenix Guest

    My star rank got reset! My purchases are not registering!

    Same here, have anyone some informations about this issue?
     
    Frank Phoenix, Jan 8, 2017
    #8
  9. gearsonkel
    gearsonkel Guest
    Have the Same Problem . My Star rang was 4 , and now its 0
     
    gearsonkel, Nov 3, 2018
    #9
  10. Pwntergeist Win User

    My star rank got reset! My purchases are not registering!

    me to I was nearly 4 Star & reset back to start of 3 star, received an email that was 3 star on way to 4 with amount spent so far & cant believe been reset back. this happened last year as well to me,

    on January 1st everyones rank reset to 0. As of your purchases not counting its because they suck and don't want to go by there own rules. My December purchases didn't go through either and seeing all the post about everyone having the same problem and them
    not replying I highly doubt they are going to fix it
  11. IamTheGodfather Win User

    My star rank got reset! My purchases are not registering!

    same here. Ridiculous. I know I spent 18 more than I needed to achieve the next level and it didn't register it. And it has been more than 96 hours.
  12. gearsonkel Win User

    My star rank got reset! My purchases are not registering!

    Have the Same Problem . My Star rang was 4 , and now its 0
  13. Frank Phoenix Win User

    My star rank got reset! My purchases are not registering!

    Same here, have anyone some informations about this issue?
  14. Smwutches Win User

    My star rank got reset! My purchases are not registering!

    You'll want to post in the Xbox Rewards Questions forum in order for support to verify your purchases, but ranks do reset each year, normally on September 1, but they were scheduled to be reset on January 1.
Thema:

My star rank got reset! My purchases are not registering!

Loading...

  1. My star rank got reset! My purchases are not registering! - Similar Threads - star rank got

  2. How do you check your MyVIP star Rank

    in XBoX Accessibility
    How do you check your MyVIP star Rank: I've been gaming for a very long time and The only thing I do not know is how to check your xbox live rewards MyVIP star rank. I know that I'm level 2. But I just don't know that part. I've done...

  3. Star rank

    in XBoX Accessibility
    Star rank: Hello Microsoft, I was wondering how I am able to increase my Star rank and how am I able to check on my rank. I know how to check my rewards on Microsoft but it doesn’t show me anything about my...

  4. No bonus Microsoft Reward points (vip star rank 5) on purchases since transition from xbox ...

    in XBoX Rewards & Social
    No bonus Microsoft Reward points (vip star rank 5) on purchases since transition from xbox ...: Since the transition from xbox rewards to Microsoft rewards I have not recieved the hundred points per pound spent on any of my purchases. I am/was a level 5 my vip star rank at the transition and...

  5. My rank star vip not progress for level 5 buy windows 10 home and need for speed payback deluxe

    in XBoX Rewards & Social
    My rank star vip not progress for level 5 buy windows 10 home and need for speed payback deluxe: My Rank Star Vip not progress level 4 for level 5 Buy Windows Home 469,00 BRL and Need For Speed PayBack Deluxe 279,00 BRL in windows store live Brasil, my rank star vip not progress for level 5....

  6. I'd like to know what my Star Rank balance is to next level.

    in XBoX Rewards & Social
    I'd like to know what my Star Rank balance is to next level.: Hello, I'd like to know what my most current account spending/balance/remaining amount is to reach the next star rank for my account - and the date and timestamp of which that information is...

  7. Star rank % rebate.

    in XBoX Rewards & Social
    Star rank % rebate.: Hi, I've been an XBox rewards member since March 2017, I managed to get my star rank to level one which wasn't easy, as my account wasn't seeming to take in to account all the games I purchased...

  8. my vip star rank

    in XBoX Rewards & Social
    my vip star rank: is there a way I can find out how much I have spent for qualifying stuff and to know how close I am to next rank so that way I can spend enough money to get to the next rank b4 it ends....

  9. my star rank just reset and my purchases i have not got any points back for

    in XBoX Rewards & Social
    my star rank just reset and my purchases i have not got any points back for: I ordered infinite warfare and battlefield one and got no points for them it has been over a month and my star rank has reset for some reason 19e1bbb3-c210-4be8-a5d0-c281d358dff2

  10. My star rank got reset! My purchases are not registering!

    in XBoX Rewards & Social
    My star rank got reset! My purchases are not registering!: I have made numerous purchases in December on the Xbox marketplace that have not been registered for my star rank and rewards program. I was almost to a five star rank. After this recent update my...