My Spotify won’t load

I click Spotify and it shows logo the shortly after goes to 3 loading dots and stays on the dot iv redownloaded it iv rebooted my console please HELP

:)

 

Apps

My Spotify won't fully load the app opens but it won't load in

 

Spotify wont start on xbox one X

Ambassador and Alpha insider here, 2 consoles. Primary is in alpha (xbox S), secondary is in Delta (xbox X- /Wife's Primary console). Spotify runs beautifully on Xbox S in Alpha. Spotify stopped working on xbox X in Delta.

1st issue:

Loading Spotify would only bring an infinite load screen on the Spotify splash with the loading dots.

Attempted fixes:

Hard power cycle console, (with unplugging power source). Tried 4 times total on more than one day.

Console is constantly up to date, so is Spotify.

No current Xbox Live issues during these events.

Uninstalled Spotify, hard power cycle, reinstalled Spotify. Even tried hard power cycle after second installation. After first reinstallation, a 2nd different issue presented itself.

2nd issue:

After completing the 1st uninstall/hard power cycle/reinstall, Spotify will no longer load. I now get the error code: 0x800705b4

I will update with any further issues or info.

 

In that loading state, have you tried playing something on Xbox via Spotify Connect? if that doesn't work you should contact spotify support for more help,

 

That's definitely an odd issue with the app on your console, for sure. One thing I would recommend for this issue is the try playing something through Spotify connect, as mentioned previously in this thread. If you wanted some more information on that process,
this page from Spotify has some really good info:
https://www.spotify.com/us/connect/

Hope it helps!