my spotify doesn't work

Discus and support my spotify doesn't work in XBoX Games and Apps to solve the problem; I'm trying to use Spotify but for some reason it doesn't let me use my account so I logged out and tried to log back in but it displayed a name that... Discussion in 'XBoX Games and Apps' started by D �, Nov 8, 2023.

  1. D �
    D � Guest

    my spotify doesn't work


    I'm trying to use Spotify but for some reason it doesn't let me use my account so I logged out and tried to log back in but it displayed a name that wasn't my account so I uninstall and tried logging in again but still nothing I've even restarted my xbox 2 times

    :)
     
    D �, Nov 8, 2023
    #1
  2. Sodangidni Win User

    my spotify doesn't work

    Hello, D. I’m Arturo.

    I’m sorry to hear you’re having trouble with your Spotify account.

    Not only that, but I want to inform you that for specific app issues, it is better to contact their dedicated support channel.

    They will be able to provide further assistance, and you can contact them by clicking below:

    https://support.spotify.com/article/contact-us/

    In addition to that, and as a general recommendation, make sure you’re entering the same email address you previously used to create your Spotify account.

    Furthermore, I think you may find helpful the following thread. There, you can review when it’s necessary to reach Microsoft support or the dedicated game support:

    https://answers.microsoft.com/thread/b69c506c-bdff-41e2-a013-fbcb6f8ff23f

    Thanks for taking the time to read me,

    Arturo.
  3. STUP1D Win User

    spotify doesn't work anymore

    Hi Bomfort, can you try power cycling your console? Press the power button for 10 seconds; unplug the power cable from the wall; wait 5-10 minutes; reconnect and power back on. Does the app behave better now?

    If not, can you try uninstalling the app (go to My Games & Apps > Apps, highlight Spotify, press the Menu button (three horizontal lines) and select Uninstall) and then reinstalling it?

    Let us know how you get on.
    no it doesnt work nothing works my spotify is forever doomed
  4. maxen Win User

    spotify doesn't work anymore

    Hi Bomfort, can you try power cycling your console? Press the power button for 10 seconds; unplug the power cable from the wall; wait 5-10 minutes; reconnect and power back on. Does the app behave better now?

    If not, can you try uninstalling the app (go to My Games & Apps > Apps, highlight Spotify, press the Menu button (three horizontal lines) and select Uninstall) and then reinstalling it?

    Let us know how you get on.
  5. maxen Win User

    spotify doesn't work anymore

    no it doesnt work nothing works my spotify is forever doomed
    Could you potentially make a new thread detailing the problems you're having and the steps you've tried? That makes it easier for us to offer assistance.
  6. denis97g Win User

    My Spotify won’t load

    In that loading state, have you tried playing something on Xbox via Spotify Connect? if that doesn't work you should contact spotify support for more help,
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my spotify doesn't work

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