My sons Xbox series x has just came up with 100% packet loss. I’ve checked speeds and all...

Hi im kinda new to the hole internet fixing thing but my X1 has always had a packet loss of 100% but after reading a description of what packet loss is i am quite curious as to how my xbox and internet are still functioning normaly... Not only that but it
dosent show upload or download packet loss it just says packet loss 100%... All others are as follows download speed 20.74Mbps.... Upload speed 8.56mbps.... Packet loss is ofcorse 100%.... MTU 1480.... Latency 78 ms. If anybody has anyideas of wat could be
causing this i would be great to get others feedback

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Over the past few days, there are multiple reports in regards to the console having a 100% packet loss, however, there are no official announcements from Microsoft which means that we just need to perform troubleshooting steps.

Please perform an extended powercycle and reset your network hardware by following the steps below:

1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.

I am having the same issue. Both hard wire and wireless, I am having 100% packet loss. I have contacted my internet provider, they have already checked the system and on there end everything is great. On my PC I am having no issues. On my PS5 no issues, no packet loss. However on my xbox series x and my xbox one x, I have 100% packet loss and get booted from online games every 3-6 mins.

Same issue. 100% Packet loss. No packet loss from my PC. Wireless connection via my Xbox one. Has been working fine just 10 hours ago. Tried it today: 100% packet loss.

I can't connect to Xbox Live on my Xbox One. I tested my multiplayer connection and it told me "You have high packet loss". I checked my Detailed Network Statistics and this is what it read:

Download speed 7.31 Mbps

Upload speed 1.73Mbps

Packet loss 100%

MTU 1480

Latency (blank space)

Wireless strength 100%

Does anyone know how I can fix my connection?

Thanks