My son’s profile gone after update?

MidJester · May 13, 2020

My son has an xbox one s and I have the one x. His updated or something last night and he had to enter some info. When he was done, it only showed my profile and my games, his profile and games were gone. His profile still shows on my xbox. We share the
same Live account. I am not home to investigate this myself, how can we get his profile and games back on his?

:)

NinjaLunchBox79

Have him sign into his account, it should all be there. He will need the sign in credentials.

Eggnogga

I can't speak on the update or on the saved files, but you can easily just redownload your profile from the startup/sign-in screen.

CaptainTrip586

Thanks for the info. But, the Xbox 360 4GB S does not contain a hard drive. It uses an internal flash memory card to save all data. It is interesting to learn that when a hard drive fails it registers as an update. I no longer use hard drive to store data
as I have had several rather expensive models crash and burn, losing thousands of dollars in data. I've used paid cloud services before as well, only to experience similar issues. I now back up all data on multiple flash drives as well as on disk.... You live,
You learn.

Xbox, Made in China.

CaptainTrip586

Thanks, but I already knew that.

CaptainTrip586

Well, I turned on the old hunk of junk today and guess what? All my profiles and saves have decided to return. Now I have multiples of the same profiles. Is there anyway to converge all the data back into one profile, or am I just going to have to figure
it out? No reply is necessary, I just thought it was an oddity worth sharing.

My son’s profile gone after update?