My son's child's microsoft-account doesn't show up in my Xbox family

Discus and support My son's child's microsoft-account doesn't show up in my Xbox family in XBoX on Consoles to solve the problem; I have a Microsoft account set up with a child added to the Microsoft family. My child has a Microsoft account (i.e. the Microsoft family), and had... Discussion in 'XBoX on Consoles' started by lxcav, Jan 7, 2017.

  1. lxcav
    lxcav Guest

    My son's child's microsoft-account doesn't show up in my Xbox family


    I have a Microsoft account set up with a child added to the Microsoft family. My child has a Microsoft account (i.e. the Microsoft family), and had created an xbox profile on his kindle.

    When I go into my family's xbox settings, I don't see my child's xbox profile. I was never asked to verify his account with a parent account. I am unable to access his security settings. Of course, when I log into his child account, I am also unable to
    access his xbox security settings because his account is a child account.

    I need to be able to access his xbox security settings so that I can change some games and stuff. How??

    We don't have an xbox console -- hence the xbox on windows question.

    :)
     
    lxcav, Jan 7, 2017
    #1
  2. Dial M for Mike
    Dial M for Mike Guest
    Child account not showing on Xbox privacy and online safety page

    Hi, my Son's Xbox account does not show up as part of my family on the Xbox privacy and online safety page. I don't know why not, as my daughter's account does and as far as I know I set the accounts up the same.

    All my children show up as part of my Microsoft family, just not Xbox family. Any suggestions?
     
    Dial M for Mike, Jan 7, 2017
    #2
  3. jjcourag
    jjcourag Guest
    Xbox screen time in weekly activity report email not matching screen time in recent usage

    Hi,

    I receive a weekly activity report email showing my child's screen time per day on the xbox. I can also see my child's screen time within the Recent Activity section of my child's profile within my Microsoft family account. The problem is that the data
    sometimes doesn't match, i.e. for a given day the email will show one value but the recent activity within my account will show another.

    Has anyone else experienced this issue and know how to resolve it?

    Thanks,

    Jason
     
    jjcourag, Jan 7, 2017
    #3
  4. tsens Win User

    I can't change the privacy and online safety settings!

    Same issue here, there is a working Microsoft family account my son uses on a daily base.

    Trying to change the privay and online setting for that account via the xbox-live portal is not possible.

    reason: the child acccount gamer tag doesn't show up

    any further "how-to" advice is meaningless as there is no account entry to chose from

    How to bring that child account from microsoft family portal to the xbox portal?
  5. Shauna Boland Win User

    Xbox device not registering in family safety app

    Hi so I am the family organiser on my Microsoft account and I have my sons account added as a member on Microsoft safety app. Under his account there should be 2 Xbox devices. A Xbox 1 and and a series x Xbox. Neither of the Xbox devices are showing up under his account on family safety even though he is signed into both with his account.

    However if he just logs into his Microsoft 365 account both devices show up. They are just not showing up on Microsoft safety app or website
  6. MB—MB Win User

    Microsoft account balance

    Im having same issue also. 2 payments that I can see in microsoft sons familt account balance on my phone and transactions but not showing up on sons family account when attempting to purchase on xbox
  7. XBF Erick C Win User

    is there a way to move gaming data from a parent account to a child account?

    Hey there JSN!

    As Smwutches has stated, It is not possible to transfer game data from one account to another. In these cases it's always best to have a child account created for your son so that the games and all game data are saved to your sons account.

    You can view more information on creating a Microsoft Family so that you can manage your sons account.


    I hope this helps!
  8. AnOnlineGamer Win User

    Child won't appear on Xbox privacy settings

    I have added the child in the Microsoft family, but it still doesn't apper in the Xbox Privacy settings on my account
Thema:

My son's child's microsoft-account doesn't show up in my Xbox family

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