My son made a large purchase on my account while I was @ work how do I fix this

this is a link to the Xbox family safety app that you can use to restrict your son's account both playtime and purchases. when he wants to buy something you'll get a prompt to approve it

https://www.xbox.com/en-US/family-hub

Hi jerrym2335, my name is Joel, I'm here to help you with any problems or questions you may have.

Jerrym2335, only you as a user and from the account in which the purchase was made, can request a refund if you comply with Microsoft's Refunds Policies. To request a refund for a digital purchase, I invite you to perform the following steps:

* Please first login to http://www.xbox.com/refunds

https://support.xbox.com/help/subscriptions-bil...

- Then, for a refund, you must log in to the Xbox Live account in which you made the purchase.

** You will be asked for the order number and the purchase date.

You can obtain these details at account.microsoft.com> click on the "Payment and billing" tab and then on "Order history".

If your purchase does not appear in the list, go to https://support.xbox.com/help/subscriptions-bil... after clicking on "Why can't I see my purchase?"

You will receive an email within 72 hours that will indicate if you can make the refund; If it does, it can take between 1 and 5 days.

**Important: If for any reason your refund request was denied, please respond to the email received stating your reasons why you believe you should proceed**

Please note that this is only a public forum, I will respond to you in a short period of time within the possible apologizing in advance for any delay in response. I am simply a user trying to provide information and knowledge that may be useful to others, I am not an employee of Microsoft.

Regards

Fortnite has 3 lifetime refunds for accidentally purchased items. With the game started in any menu, press the start button, right bumper click all the way to the right, select the last menu to the right, in this Sub menu you will see lifetime refunds.

For future protection might I suggest enabling two-factor authentication.

Hi ebori113,

Here's the official post for how to refund a purchase, also you can contact support especially for
your issue
here. Hope this helps

See if you can find a refund on this link

https://support.xbox.com/pt-BR/refund-orders

I also advise to place his account as controlled by you, so you avoid this type of inconvenience.

https://beta.support.xbox.com/help/family-online-safety/online-safety/core-family-safety-features