My son did a few purchases for Roblox this afternoon, how long does it take for them to post?

Hi there! This is Virginia O.

I understand that you want to know when to get the purchased Roblox.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Be guided that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

Please verfiy the purchase by checking your Order history by going to account.microsoft.com> Order history.

If you see the order there it means your purchase was successful.

And to check it in-game please sign out your account.

Relaunch the game and then sign in.

Kindly check it inside your game because in-currencies will be added there.

If incase that it is still not there, kindly give it 24 hours in order for Roblox to be added in-game.

Thank you for your cooperation.

How long does it take. It was working fine this afternoon

I wish they would drop support for Roblox until they man up and install remedies to this, as it happens all too often. My son has played Roblox since he was 3, and he is now 6. This has happened to us at least twice. It upsets my son, but I refuse to give
my money to them anymore and always refuse his request, reminding him how scammy the game and the devs are. They cleverly market these nothing purchases to inspire kids (my son likes the mechs and robots, which is how they got him for $30 USD on his birthday)
and give them nothing. IT doesnt stay with their account, only in that user made game as long as the game runs or until it is changed. It is a shameful practice to steal from kids and break their hearts.

i just posted but i was just wandering how long does it usually take for them to answer my post?

thank you for your help

Spooky, can I get a few details about your communications with support?

How did you initially contact them?

Was your case upgraded to the advocacy team or any higher level of support?

If so how long did it take for them to contact you?

How long did it take to get your resolution?

Thanks