My son cannot have access to live

Discus and support My son cannot have access to live in XBoX on Consoles to solve the problem; Hi, i am new of xbox live. I just bought an live gold subscription for one month for my son. Since i want to be the console administrator i create a... Discussion in 'XBoX on Consoles' started by UnhorsedKarma12, Jan 26, 2014.

  1. My son cannot have access to live


    Hi, i am new of xbox live. I just bought an live gold subscription for one month for my son.

    Since i want to be the console administrator i create a main account for me and a secondary for my son. I bought the gold live subscription by means of my profile

    Doing that i notice that while it would be possible to play online with my profile it is not with my son' s one.

    How can i transfer the right to go and play on line to my son?

    Thank you in advance

    Stefano

    :)
     
    UnhorsedKarma12, Jan 26, 2014
    #1
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    Hi,

    I (parent) just got Xbox Live , but my son cannot access his Overwatch game? How do I permit access to him?
     
    ModerateComet75, Jan 26, 2014
    #2
  3. Xbox Live Pin

    My son cannot remember his 4 digit pin number to access his live membership........any tips how to get in without having to recover game tag each time?
     
    Alex Rider1111, Jan 26, 2014
    #3
  4. Donniehun
    Donniehun Guest

    My son cannot have access to live

    Hi,

    You cannot transfer the right on Xbox 360 to your son's account but you can buy the subscription on his account instead. If you purchased with credit card I would suggest to turn off the Automatic renewal on yours unless you would like to use it too. Gold
    membership cannot be shared on Xbox 360 so all individuals needs to have their own gold membership. I hope this helped.
     
    Donniehun, Jan 26, 2014
    #4
  5. onyxishere
    onyxishere Guest
    Be aware that if you purchase a membership with a credit card on an account that the card cannot be removed until the membership reverts back to silver. If you add a card to your son's account he will have access to it to purchase other items from the marketplace.
    I would recommend heading to your local gaming store to purchase a membership code that way and then enter it on your son's account.
     
    onyxishere, Jan 26, 2014
    #5
  6. hello

    all of the above are correct however if you purchased the 12M membership or the 3M membership since its already paid for you can call phone support at 1-800-4MYXBOX and have them cancel the membership on your accnt and remove the cc and just have them give
    you a code for the remaining months. for example if you purchased the 12M and you only used 3M you can cancel the membership and get a code for 9M so you can redeem on your sons accnt.

    My son cannot have access to live :) hope this helps
     
    MonicaSalazar, Jan 26, 2014
    #6
  7. onyxishere
    onyxishere Guest
    They will not change over a gold membership after a certain point. If a membership has been incorrectly entered on a different account you only have (I believe) 48 hours to contact support to have them change it.
     
    onyxishere, Jan 26, 2014
    #7
  8. Donniehun
    Donniehun Guest

    My son cannot have access to live

    Let me try to clear this up a bit. If the son has a child account he cannot purchase anything without a consent of the parent account(parent account MSA and PWD). Credit card can be removed by support agent event if there is a gold and this time the membership
    have the automatic renewal off. If the 3 or 12M membership was purchased on any account and the account holder calls in within cool down period they will get refund if they call in after they could get the remaining time in email in PPC format. (this judged
    by case by case basis).
     
    Donniehun, Oct 31, 2018
    #8
  9. onyxishere Win User

    My son cannot have access to live

    They will not change over a gold membership after a certain point. If a membership has been incorrectly entered on a different account you only have (I believe) 48 hours to contact support to have them change it.
  10. onyxishere Win User

    My son cannot have access to live

    Be aware that if you purchase a membership with a credit card on an account that the card cannot be removed until the membership reverts back to silver. If you add a card to your son's account he will have access to it to purchase other items from the marketplace.
    I would recommend heading to your local gaming store to purchase a membership code that way and then enter it on your son's account.
  11. MonicaSalazar Win User

    My son cannot have access to live

    hello

    all of the above are correct however if you purchased the 12M membership or the 3M membership since its already paid for you can call phone support at 1-800-4MYXBOX and have them cancel the membership on your accnt and remove the cc and just have them give
    you a code for the remaining months. for example if you purchased the 12M and you only used 3M you can cancel the membership and get a code for 9M so you can redeem on your sons accnt.

    :) hope this helps
  12. Donniehun Win User

    My son cannot have access to live

    Hi,

    You cannot transfer the right on Xbox 360 to your son's account but you can buy the subscription on his account instead. If you purchased with credit card I would suggest to turn off the Automatic renewal on yours unless you would like to use it too. Gold
    membership cannot be shared on Xbox 360 so all individuals needs to have their own gold membership. I hope this helped.
  13. Donniehun Win User

    My son cannot have access to live

    Let me try to clear this up a bit. If the son has a child account he cannot purchase anything without a consent of the parent account(parent account MSA and PWD). Credit card can be removed by support agent event if there is a gold and this time the membership
    have the automatic renewal off. If the 3 or 12M membership was purchased on any account and the account holder calls in within cool down period they will get refund if they call in after they could get the remaining time in email in PPC format. (this judged
    by case by case basis).
Thema:

My son cannot have access to live

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