My son cannot download games on his account.

Discus and support My son cannot download games on his account. in XBoX Games and Apps to solve the problem; Hi I have a family Xbox account which my son is part of, and I have Xbox Game Pass Ultimate. There is an Xbox at my house which is my home Xbox. My... Discussion in 'XBoX Games and Apps' started by JohnClark7777, Aug 9, 2021.

  1. My son cannot download games on his account.


    Hi

    I have a family Xbox account which my son is part of, and I have Xbox Game Pass Ultimate. There is an Xbox at my house which is my home Xbox. My son also has an Xbox at his mum's house, which is set as his home xbox.

    For some reason he can only download games on the Xbox at his mum's house on my account, which means I cannot play at the same time. Any idea why this is? Have checked all restrictions but I don't see anything.

    Thanks

    :)
     
    JohnClark7777, Aug 9, 2021
    #1
  2. Francia J. Win User

    My son cannot download games on his account.

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    Just a friendly reminder though that adding an account on a family group means that you will be able to manage their spending, games that they can access, as well as privacy settings but when it comes with games and subscriptions in order for you to share it you need to set the console that they're using as Home Xbox.

    In this case, you need to ask your son to set your account as Home Xbox on the Xbox console that he is using so he can access your games and subscriptions.

    1. Sign in to your account using the Xbox console that he is using.

    2. Press the Xbox button to open the guide.

    3. Select Profile & system > Settings > General > Personalization, and then select My home Xbox.

    4. Select Make this my home Xbox.

    For your reference, you can check this link: https://support.xbox.com/en-US/help/hardware-ne...
  3. MartinCape Win User

    Xbox Game Share Stops Working

    Is it correct that when im signed out, my son cannot download any games from game pass?

    As it says join game pass and join live etc on his account. But, up to now, the already downloaded game pass games load up and he can play online.
  4. EradiKate8117 Win User

    About to throw Xbox out the window

    Hi again,

    I have already done this without success.

    Xbox 1

    = Son 1 Xbox and set to Home Xbox

    = My profile is on here as well as Son 1s profile

    Xbox 2

    = Son 2 Xbox

    = My profile is on here as well as Son 2s profile.

    Son 1 plays on xbox 1 on his profile and game says you must log in to the account that downloaded the game.

    So he logs into my account....Games work

    Son 2 plays on xbox 2 on his profile says you must log in to account that downloaded the game.

    Log into my account, games work for son 2, but son 1 Now can't play the games
  5. onyxishere Win User

    setting up xbox one - HELP

    If FIFA is for your friend's son then you will need to have his gamertag on the console to download it so that the game is linked to his account (the game will link to whichever tag downloads it first and cannot be switched).

    Now, this will be fairly easy and won't spoil the surprise. Have your friend come over and enter in the email details of the account for the Xbox One while it's being set up. His son's account can be up and running on both the Xbox One and the Xbox 360
    at the same time without problems.
  6. Ceedub2 Win User

    help me please....advice needed

    I downloaded maps to my Xbox then downloaded them to my son's using my account. Then did a license transfer on his Xbox. Good gaming
Thema:

My son cannot download games on his account.

Loading...
  1. My son cannot download games on his account. - Similar Threads - son cannot download

  2. Hi. My sons had to do a system reset on his Xbox. He knows his gamertag but cannot remember...

    in XBoX Accessibility
    Hi. My sons had to do a system reset on his Xbox. He knows his gamertag but cannot remember...: Hi. My sons had to do a system reset on his Xbox. He knows his gamertag but cannot remember his email. Can you help? Gamertag is XdLeonF1690 c3b3e049-43f0-40a2-ac16-f949eeccea39
  3. cannot give my $10 xbox gift card to my son to get v-bucks for Fortnite

    in XBoX Accessibility
    cannot give my $10 xbox gift card to my son to get v-bucks for Fortnite: I was told to purchase $10 xbox gift cards using my MS reward on my Microsoft account then give to my son to use to redeem v-bucks for Fortnite. Once I redeem my points for $10 xbox Gift cards, I...
  4. We cannot find the email address link to fornite on my sons Xbox

    in XBoX Games and Apps
    We cannot find the email address link to fornite on my sons Xbox: I have contacted epic games and given the following ref my son:- Xbox gamer Id Email address connected to Xbox Evidence of fortnite purchases via Xbox/microsoft account Fornite works fine and...
  5. I cannot access the spending section on my sons account within our family group.

    in XBoX Games and Apps
    I cannot access the spending section on my sons account within our family group.: My son has his card details on the xbox but he cannot buy anything as it makes him ask for permission but then nothing comes through on his phone or mine, or our emails. When I log into my...
  6. My son account was hacked, but i cannot get help

    in XBoX Accessibility
    My son account was hacked, but i cannot get help: Good morning, My boy had his Microsoft account stolen, I tried to open 2 incidents that Microsoft decided to close. So I tried to talk to someone. it seems that it is almost no longer possible....
  7. My son keeps getting the message, “cannot connect, please restart your client” when trying...

    in XBoX Rewards & Social
    My son keeps getting the message, “cannot connect, please restart your client” when trying...: My son keeps getting the message, “cannot connect, please restart your client” when trying to connect for multiplayer or remote play. We have restarted the console numerous times, I have rebooted...
  8. My son cannot do multi player on Minecraft because he is on a family account. How do I...

    in XBoX Games and Apps
    My son cannot do multi player on Minecraft because he is on a family account. How do I...: We do not have xbox. He does Minecraft on his apple air and his iPad. We have a family account but it's telling me to have him send a new request so it won't even set up properly. I've tried...
  9. Cannot log into Microsoft Live or Xbox account using my sons login

    in XBoX Accessibility
    Cannot log into Microsoft Live or Xbox account using my sons login: Hi I'm currently trying to login to my sons Xbox profile. But every time I try to login nothing happens. I enter his mail account and a one time pass key is send to his mail. I use this key and...
  10. I cannot download XBOX360 games for my son offered on Games With Gold

    in XBoX Games and Apps
    I cannot download XBOX360 games for my son offered on Games With Gold: I joined (well, I bought it under son's name since it is for HIM)( XBox Gold when I got my son his XBox One this summer. Pirates of the Caribbean came up as an offered game and I was pumped as it...