My son bought Elden Ring (in Australia) for a friend in New Zealand. The recipient got the...

Discus and support My son bought Elden Ring (in Australia) for a friend in New Zealand. The recipient got the... in XBoX Games and Apps to solve the problem; Order number (Mod Removed) Elden Ring 366630fe-2036-4662-9a90-25d0385dd04f Discussion in 'XBoX Games and Apps' started by James Nas, Jan 29, 2025 at 3:03 AM.

  1. James Nas
    James Nas Guest

    My son bought Elden Ring (in Australia) for a friend in New Zealand. The recipient got the...


    Order number (Mod Removed)

    Elden Ring

    :)
     
  2. Gerardo CG Win User

    My son bought Elden Ring (in Australia) for a friend in New Zealand. The recipient got the error message that it cannot be redeemed as he is in a different region. Now we can’t refund the game.

    Hi there James, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

    It is not possible to gift digital games from the Microsoft/Xbox Store to players in a different country than yours. When using the gifting feature, a code is sent with the region of your country. In order to redeem this code, the recipient must use a code from their own region, as codes have regional restrictions.

    If the code has not been redeemed and it's within 14 days of purchase, you can request a refund using the following link:

    https://support.xbox.com/forms/request-a-refund

    You can verify for yourself that this is not possible through the Microsoft Gift Terms and Conditions website at the following link:

    https://www.microsoft.com/en-us/store/b/giftterms?rtc=2

    [​IMG]

    Please keep in mind that in this public forum, we are just fellow players, trying to help other players with our best intentions.

    I appreciate your understanding and if you have further questions please let me know.

    Kind regards,
    Gerardo.
  3. RandomSashaLove Win User

    McDonald’s code

    It is back in Australia and New Zealand.
  4. smileskybird Win User

    Buy an Xbox One, Get Free Game Starting Sunday!

    It's already Sunday morning for Australia and New Zealand.
  5. RedEye Expr3ss Win User

    How many people online?

    Well I'm in Australia and will have this running tonight, I sure hope there's plenty of locals. I know 2 New Zealanders and 3 Aussies that have bought this game and console.
  6. AnthonyMcIntyre Win User

    will xbox live have issues like the ps network

    incorrect there, New Zealand gets release first before Australia
Thema:

My son bought Elden Ring (in Australia) for a friend in New Zealand. The recipient got the...

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