My Son being theated

the dns codes on the xbox for gta online this guy is trying to get me banned and

:)

 

My son being banned

My son got banned on the 13th February and couldn't communicate via message and party's. Today he got banned because he apparently got banned for harassing someone. For the last few days he has not been online. We think he has been hacked because he hasn't
been on since the 12th. When he got banned the first time my son hasn't sent any abusive messages. I communicated online to someone who said I had to contact your department which I have been unable to do as my son has been unwell and was going to question
this but then he received the other banned messages. He has received many abusive messages within the last week so he has reported them because I said to. So the next day he received a message from Xbox saying he has been banned for harassing someone when
he only talks to his friends and didn't message anyone back. His x box is within ear reach and I can hear terrible language all the time and would know if he was doing it. I have looked at the messages that he has replied to and my son has not put anything
that warrants a ban and he has not replied to many as I told him not to. The only explanation is his account has been hacked. I am not happy about the ban ad want this lifted as it is not warranted . My son has a serious kidney condition and is having surgery
on the 28/2/17 and he will need this to take his mind off things. It seems that he has reported others and been banned himself so what is the point of reporting someone when you then get banned yourself. I was told this evening to contact you and would get
a reply within 24hrs and if not I had to ring back the technical department and they would take it further. If this does not get rectified I will take it further and make a formal complaint as this is very unfair on my son.

Thank you and I await your reply.

Yours

Teresa

 

My son being banned

Actions that breach the Code of Conduct can be performed before the first suspension is issued. As a parent you can check the suspension act decided on your child's account: https://enforcement.xbox.com

Also you can file a case review for your child's account if eligible: Xbox Enforcement | How Do I

 

Hello iV x ShotttZz!

-

If you are being harassed over Xbox Live, you should file a complaint on the user(s) involved. You can do this by selecting their gamer card, and scrolling down to "File Complaint". Afterwards, make sure to mute, block, and avoid the player(s). These may
also be found on their gamer card. If you think you are a victim of a DDoS attack, please view this thread:

support.xbox.com/.../dos-attacks-faq If the problem persists, you may need to call your ISP and have your IP address changed.

-

Hope this helps; stay safe on Xbox Live!

 

Best thing you can do is report or block as follows:

From a game lobby:

• Select the player

• View Profile.

• Select File Complaint.

• Give a reason for filing the complaint: i.e. trash talking or cheating

In Call of duty:

• Push Y to go to your friends.

• Go to recent players.

• Select the person you would like to report.

• Click report player.

• From here you have 4 options to report the player Offensive language, Exploiting, Cheating, Boosting

Or mute and block as follows:
support.xbox.com/.../mute-block-avoid-players

If cheating, hacking etc. are so prolific with somebody you will not be the only person complaining/blocking. Once enough people do they are usually investigated and banged etc.

 

Hi there, the best thing to do is to file complaint the player. If he threatened you in a text message, File Complaint him for Offensive Text Message. If he has cheated in game, report him for Cheating. If not, I would go on Xbox Support.