My son accidentally deleted his email address in relation to his Xbox account

Those steps sound good, but isn't the account on the Xbox One console that the Son is playing logged in with his Dad's email? Once Dad's email gets removed from the Son's account, will the Xbox One console freak out?

Does the Son need to login to the Xbox One with his new email address? And will that create a second account on the console with the same gamertag but different email address? Eventually that duplicate account will need to be deleted?

About the gamertag, is that the key to being able to save/transfer all the progress you've made in different games?

if you purchased it on your son's account the confirmation email would be sent to the email address for his account.

the email address will be the one he uses to log in on his Xbox

Hi Tiffany,

It’s not possible to create an account/profile with an email address associated to another account. Microsoft doesn’t recycle email addresses, so even if the account was completely closed, the email address would then permanently stay inactive and an account can’t be created with that one.

Is it possible there was an alias (secondary email address) connected to your son’s account that was being used to access it and sign in?

Try all potential email address and password combinations for the account that was deleted from the console. What happens when your son tries to sign in at https://account.microsoft.com/account and https://www.xbox.com/?

Hope his helps.

That's some solid advice. However my sons xbox account is setup via his mums email address and my Microsoft account is set up from my email address. So unfortunately it's not an email conflict.

Thanks for the reply

@NxtDoc1851

in the parents post, they used his sons email address to setup his gamertag, so all of the billing emails went to his sons Hotmail account.