My skin pack won’t show up on Minecraft

Hello,

This may be a synchronization issue. In the case it is, my game usually synchronizes every time I save a world so loading in an out of a world may let you see the owned skin pack. If this doesn't solve the issue, it may be an issue with minecraft not reading
purchases previously made on the account. If that's the case you'll probably need to visit support.xbox.com/contact-us and talk to a member of the support team. Hope this helps.

If you’re using a new account, the purchases from your old account, including the Minecraft Skin Pack 1, won’t be available on the new account. This is because the purchases are tied to the account with which they were made and are not transferable.

If you want to access the Skin Pack 1 on your new account, you would need to purchase it again in the Minecraft Marketplace. If the pack is showing as unavailable, it could be due to temporary issues with the marketplace or the pack might have been removed or replaced.

Hey sorry to bother you but I just recently lost my orange creeper cape on Minecraft and I was wondering on why that occurred and it won’t show up in my cape selection slot . I was wondering if you could help me get it back I have had it on a skin and it just won’t show up and equip it so please reach out to my Xbox acount kcgraham **** soon as you can and help me figure out why it won’t show up.

Sincerely, kcgraham

hi

The Starter collection includes the Minecraft base game and the Starter Pack compilation: Greek Mythology Mash-up, Plastic Texture Pack, Skin Pack 1, and Villains Skin Pack.

Minecraft for Windows 10 only includes the base game.

Hi thanks for your help but I have triple-checked the account and it is owned on Xbox but on the Microsoft website it doesn't show that I own it, but shows some purchases for/inside the game for mine coins and skin packs but not the game. The only Minecraft purchase that is not any DLC/skin/texture packs is the Xbox One edition of Minecraft.