My series X isn't powering on

Levi Elijah Gilmour · Dec 4, 2023

I've had my series X since launch, played it 1 day ago, turned it off normally and went to bed, the next day i try to turn it on with a connected controller and doesn't work, and the power button doesn't work, no lights or noise, and I notice that even while plugged in at the PowerPoint the fan isn't running which it usually does when it's turned off, I think the power chord is the issue so I use a separate identical cable from another working Xbox in my house and I doesn't work, and the chord from the broken Xbox powers up the working one so the chord isn't the issue. Surely it's the PowerPoint then? Nope, I tried with all the other PowerPoints in my house and it didn't turn on, I then do a complete teardown of the console removing all the dust and reassemble and it doesn't turn on. During this time the console was unplugged for more than half and hour so the power supply had plenty of time to reset. I feel like I've done everything I can, please help.

:)

Nkosana23

Hi. My name is Brilliant, an independent advisor. I am happy to assist you today.

I am sorry that you're having issues with your Xbox Series X not turning on. Having already tried multiple troubleshoots without any success, I suggest you get your Xbox serviced.

If you've registered your device, sign in at Device services to see the device's warranty status. If it's within warranty, repairs are free. If your device is out of warranty, you'll be charged a repair fee.

If you haven't yet registered your device, follow the steps here: https://support.xbox.com/help/hardware-network/warranty-service/register-your-product

For more details on getting your Xbox serviced, kindly visit: https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

I hope this helps.

JayLDN

Thanks for all the answers.

As two of you mentioned, cloud gaming is powered by Series X now, like I mentioned too.

I still have the same question. Isn't there also quality difference in graphics between Series S and Series X? Like textures are more detailed and shadows are rendered better in Series X? Now if Series X is used on cloud gaming, isn't those improvements then on Series S too via streaming from cloud? Or are the Series S and Series X exactly the same graphics wise in general but Series S just has lower resolution?

I understand that cloud gaming isn't 4K and there might be latency issues etc but that wasn't my question.

Thanks.

ngocphi

That's not false advertising

You are reading the wrong capability

That is the series x capability NOT series s

Series s isn't capable of Ray tracing or high rrsolutions

What made you think a cheaper unit was capable it has 5tflops less power

ngocphi

You mean xbox one s

Not series ?

Xbox series s isn't the same as xbox one s

Xbox one games are just xbox one games .

Series consoles have s or x requirements physical or digital plus the power difference

Tezzarrific

rumour has it that its an under powered version of the under powered series x for people that wont be able to afford the huge cost of the under powered series x.

lol

My series X isn't powering on