My Series X having problems

RiseOTGuardian · Mar 18, 2022

Few weeks ago when i turn off my console i pay no mind it will turn it off by it self, then 5 minutes later it i come back it the light was still blinking off and on I’m like “okay??” so i hold down the power button so it can fully turn off. Next day i hop on and play some destiny 2 1 hr and 30 minutes my game froze I’m like “what happen??” My game completely crashed back to my Home Screen been happening constantly now not knowing a clue why it’s doing that? I wanted to ask y’all do y’all experience this matter or is there a way to fix this issue.

:)

ImAice

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

I'm sorry to hear that. Here are the steps that you can try for your concern.

Solution 1. Power cycle your console

Please Turn off console > (press and hold power button for 10 seconds) unplug everything from the console > wait for 2 minutes and plug everything back > Turn On the console.

Solution 2.Try removing your account and add it back again.

To remove your account:

Press the Xbox button to open the guide.

Select Profile & system > Settings > Account > Remove accounts.

Select the account that you want to remove, and then select Remove to confirm.

To add it again:

Press the Xbox button on your controller to open the guide.

Select Sign in.

Select Add & manage.

Select Add new.

Enter your Microsoft account email address and password.

Solution 3. Clear your local save games file and persistent storage.

Make sure that there’s no disc in the disc tray.

Scroll left on the Home screen to open the Guide.

Select Settings > All Settings

Choose System > Storage.

Now select Clear local saved games.

Choose Yes to confirm.

Restart your console

Press the Menu key on your controller.

Click Settings, then go to Disc & Blu-Ray.

Select Persistent Storage.

Click Clear Persistent Storage.

Solution 4. Try to do a soft factory reset without removing any games and apps.

Press the Xbox button to open the guide.

Select Settings > System > Console info > reset then keep my games and apps.

NOTE: This will delete the profiles on your account, make sure that you remember the email and password to your account.

I hope this helps. Feel free to ask back any questions and keep me posted.

SXO VI MAZEONE

Have the same Problem whit my series x and one x all to stop to work since today

Alex121vg

I am having the same problem with my Xbox Series X.....

CarstenH.1

I have The same Problem,Xbox one x works without Problems,purchased The crossgen Bundle for my new series x and IT doesn't start !

LukeMQ

I have to say another thing: the two Xbox Series X controller works perfectly on my friend's Xbox Series X, so it must be something with my console. I reported this problem tough.

My Series X having problems