My Roblox Microsoft won't update and won't open

Hi Noah, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Have you tried to launch the game via the website?

https://www.roblox.com/home

If that still does not work, please, contact Roblox Support:

https://www.roblox.com/support

I hope this helps.

Hello Davide_022, My name is Khaji I am the independent advisor and I will be happy to help you today.

Please check if the problem is solved by reinstalling Microsoft Gaming Services as follows:

1. In Windows Search for "Windows Powershell" and run it as administrator. Then copy and paste the following command and press Enter on your keyboard:

get-appxpackage Microsoft.GamingServices | remove-appxpackage -allusers

2. Open the Xbox app, and it will detect that you need gaming services. You can download them by clicking on the "Download" button that will appear right there. If you cannot do this in the previous way or if a problem occurs, then try using the following command in the Windows Powershell window, running it as administrator through the process described in the first step:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

3. It is recommended that you restart your PC by finishing the download and installation of the game services.

4. Check if the problem is fixed.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Hi dhyan patel1



Greetings!



Thank you for posting in Microsoft Community



I do understand the urgency of you wanting to find other ways for this issue of yours in regards with your Roblox game not opening on Microsoft Store. We are very glad to help you out to find some of the best possible options on this for us to move forward.

We just want to set your proper expectations that this is happening on a game specific issue within Roblox that is unable to open on Microsoft Store and as well as this is a known issue as well for some users too.

So, for now. Since this is unable to open on the Microsoft Store, what we can do is to try to download the Roblox App or Game directly to their website.

You can refer onto this link where to install and download Roblox :

• https://en.help.roblox.com/hc/en-us/articles/204473560-How-to-Install-and-Play-Roblox
  

And in addition, since this is a known issue for now on other users as well, you can also do try to reach out for the Roblox Support for additional information as well to ask for some questions that you need to know. You can refer onto this link for the Roblox Support :

• https://en.help.roblox.com/hc/en-us/articles/208448546-Contact-Us
  

Thank you for reaching out and sharing your issue. I hope all of this information's are helpful. We look forward on your response.



Regards,



Microsoft Community Moderator

So

Settings

Storage devices

And then it’s

Change installation location

Clear local saved games

Clear local Xbox 360 storage

No clear persistent storage option.

It’d be nice if people knew what options people are faced with on the damn device but hey it’s a clown world these days.

I ended up doing maybe 10 update/cancel "loops" before it finally updated correctly. It was one after the other: start update, let it run, when it crash/stall I canceled and immediatly went back in the store and said yes for update, went out and back to update queue. Eventually it just fi ished the install.