My roblox game won't load

Hello PrestonJames,

Thank you for posting on the Xbox forums. Is this issue occurring with one game, several games or all games? We recommend completing a

soft factory reset. This is the type of factory reset that keeps games and applications installed. This will remove all profiles from the console. Therefore, the email address and password for each account must be known before this step is taken. Be sure
to let us know the results!

Hello Cool,

Thanks for coming to the forums with the issue with game starting. First off
power cycle the console then try the game. If still not starting uninstall and reinstall the game.

View and download game content and add-ons on Xbox One

Hope this helps.

Thanks,

Brad

Thanks brad will do 😀😀

Hi,

Roblox Tiny Tanks won't load on my Xbox One. Can anyone help?

Is there any error code or other information on screen when you try to load the game?

Hi! My name is Ben a fellow member here in the community, not part of Microsoft. Hope you are doing well!

Just to confirm, did you download the Roblox app from the Roblox website itself or via the Microsoft store? There are actually 2 ways to download the app, others preferred to download the launcher via the Roblox website itself since it is from the game developer page itself.

First reboot your computer and try to play. Sometimes this may be all that is needed to solve Roblox or Roblox Studio related problems. In case the same issue persist after restarting your device, another thing to try is to clear your temporary internet files.

For Windows 10

If you have Windows 10, then Temporary Internet Files are in the following location(note that on your PC they can be on other drive instead of drive C):

C:\Users\<username>\AppData\Local\Microsoft\Windows\INetCache

You may also refer to this link for other steps from the Roblox site on how to fix the problem with the game launcher https://en.help.roblox.com/hc/en-us/articles/20...

You will also find there the installer for the game in case you need to resort to reinstalling it.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I hope the information helps somehow. Feel free to post in the community if you need more help and we will try with the best of our knowledge to help.

Kind regards,

Ben