My roblox does not work at all, could someone please help me?

Hello Nehan05,



Welcome to Microsoft Community.



If you've been having trouble playing Roblox, contacting Roblox technical support is the way to go.

But the response community doesn't have Roblox's technical support, and we don't know what solutions you've tried.

So maybe instead of showing you something very basic, I'll try some slightly more complicated steps, like trying to create a new local administrator account:

Create a local user or administrator account in Windows - Microsoft Support

Once you've done this, log in to the system using the new local administrator account, and then download Roblox from the Microsoft Store again to try it out.

If you find that you can play normally, the problem may be caused by an error in the configuration file of the old account, you can follow the instructions linked below to try to fix the account:

Fix a corrupted user profile in Windows - Microsoft Support

But if this is something you've already tried,please let me know what else you've tried.

Best regards,

Mitchell - | Microsoft community support expert from MSFT

Dear Bryan Pratama

Welcome to Microsoft Community.

I understand that your roblox has an error: 0x80000003. there can be many reasons for this error, the performance of the device, the registered licence of the game, etc...



Through what channel did you download the game?



Does your device meet the performance requirements of the game? This error can also be triggered when the device performance is lower than the game's requirements.



Have you tried uninstalling and reinstalling the app? Uninstalling and reinstalling the app will update some of the app's configuration files.



You can try the following steps to re-register the game.

• Run Command Prompt as an administrator (Win" logo key + "Q", enter "cmd", select "Run as administrator"), and enter the following commands one by one.
  
  [table][tr]

  for %1 in (%windir%\system32\*.dll) do regsvr32.exe /s %1

  powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

  [/tr][/table]
  

Hope it helps! If any update, welcome to share with us.



Thanks for your patience and understanding!





Best Regards,



LucyW-MSFT | Microsoft Community Support Specialist

Hi Bryan Pratama

You are unable to pass the above commands in order to get back to normal, it could be that your system image file has been corrupted. In this case, we recommend that you reset it.

Select > Settings > System > Recovery .

Next to Reset this PC , select Reset PC. select“remove everything”

Please ensure that you backup any important data, including Documents, Pictures, Videos, and more.

Best Regards,



LucyW-MSFT | Microsoft Community Support Specialist

Dear

Welcome to Microsoft Community.

I understand that your roblox has an error: 0x80000003. there can be many reasons for this error, the performance of the device, the registered licence of the game, etc...

Through what channel did you download the game?

Does your device meet the performance requirements of the game? This error can also be triggered when the device performance is lower than the game's requirements.

Have you tried uninstalling and reinstalling the app? Uninstalling and reinstalling the app will update some of the app's configuration files.

You can try the following steps to re-register the game.

• Run Command Prompt as an administrator (Win" logo key + "Q", enter "cmd", select "Run as administrator"), and enter the following commands one by one.
  
  [table][tr]

  for %1 in (%windir%\system32\*.dll) do regsvr32.exe /s %1

  powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

  [/tr][/table]
  

Hope it helps! If any update, welcome to share with us.



Thanks for your patience and understanding!





Best Regards,



LucyW-MSFT | Microsoft Community Support Specialist

Yes my pc does Because i have played it before, Yes i have tried uninstalling and reinstalling the app

but i see that my robloxplayer is still running in the background

I kept on rying to launch roblox and this shows up in the error part of computer management

Faulting application name: RobloxPlayerBeta.exe, version: 0.586.0.27296, time stamp: 0x137d0694

Faulting module name: RobloxPlayerBeta.dll, version: 0.0.0.0, time stamp: 0x02160629

Exception code: 0xc0000005

Fault offset: 0x0000000001400220

Faulting process id: 0x23e0

Faulting application start time: 0x01d9be216a28db14

Faulting application path: C:\Program Files (x86)\Roblox\Versions\version-f4060d35692b4209\RobloxPlayerBeta.exe

Faulting module path: C:\Program Files (x86)\Roblox\Versions\version-f4060d35692b4209\RobloxPlayerBeta.dll

Report Id: 7b3a81b5-914f-446f-b5ae-ffb55598608f

Faulting package full name:

Faulting package-relative application ID:

Hi Bryan Pratama

What method did you use to uninstall? Was it through Settings - Apps - Installed Apps, to uninstall? If you still can't uninstall it through that method, we recommend you to delete the files related to that game directly on the disc.



Application Error 0xc0000005 (Access Conflict) error is usually caused by your computer not handling the files and settings required to run a particular programme or installation correctly. Although the error is displayed when trying to use a specific software, it has many different causes, including incorrect RAM issues, PC file errors as well as PC setup issues.



You can first try to repair your system, an operation that checks the current system for corruption based on the system image files in your system and replaces the corrupted files.

1. Search for CMD, find Command Prompt, select Run in administrator mode.

2. Enter the following commands one by one, be sure to execute the next command after the previous one is completed

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /RestoreHealth

SFC /Scannow

Best Regards,



LucyW-MSFT | Microsoft Community Support Specialist