My Road to the show has been deleted. What do I do?

Same thing just happened to me, I was half way through AA getting ready to be called up again and when I got on today it had me start a new career. Everything else is saved, the progress in the negro league, my coins, my diamond dynasty players.. just the road to the show gone??? It don't make sense.

You would need to contact Sony support for help with their game

https://theshow.sonysandiegostudio.games/hc/en-us

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

We may need to perform an extended powercycle and reset your network hardware to re-sync your in-game data.

" 1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state."

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Valeri, Do you get any messages when you try to access your account?

Please try filling out the appeal form from another browser on a PC.

https://www.microsoft.com/concern/reinstatecontent

And see if any punishment appears

https://enforcement.xbox.com

Yes, there is a punishment, but I don't understand why (the ban was issued for unacceptable behavior) I don't understand what this means