My rewards points should have been given but they have not.

The Gnome Depot · Jan 3, 2017

I have almost 20,000 points that should have been distributed to me on the 30th, but have not yet

:)

wildzebra856 · Jan 3, 2017

I want my points

I own an Xbox One S but I have not been given my Microsoft reward points for it

XBLRewards8 · Jan 3, 2017

i have 39,450 but they havent been given...

Hello Vipermadness,

That amount is your lifetime Credit amount, which includes all your already deposited Credits. You can sort/view by lifetime from your MyStatement on the MyRewards page to see all these past deposit and Credit events, as well as their dates. You can then
confirm the deposits from your commerce page at (Sign in to your Microsoft account), where they will be listed as a refund with a negative amount.

XBLRewards8 · Jan 5, 2017

Hello The Gnome Depot,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. We only schedule deposits automatically at 5000 or more pending Credits. Since your Credit event that pushed you over this amount occurred on the 19th, you should therefore expect your deposit in the mid-month deposit this month.

XBLRewards8

Hello The Gnome Depot,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. We only schedule deposits automatically at 5000 or more pending Credits. Since your Credit event that pushed you over this amount occurred on the 19th, you should therefore expect your deposit in the mid-month deposit this month.

RobertboiOfGasT

I haven't been given my reward points for renewing my xbox live membership and I have 1500 pending points that wont deposit into my account

XBLRewards3

Hi Adventure Ken. We are currently working on an Achievements tracking issue. We'll be able to adjust the Rewards Credits for completing part 3 and also the bonus for completing 1-3. Credits will show as pending by the end of the week. Thanks for your patience.

KillerXSniper24

On the rewards app, i have the auto redeem on for the £5 gift card and it’s taken the point of my account but hasn’t given me the 5 pounds. I used the rest of my points for a £10 gift card on the app and that worked.

The points have now been given back instead of giving the £5 gift card

Sivarius

I think they should reward those who actually buy ms points and/or have gold, they should have given me 800 for being one of the last ones to join the beta

My rewards points should have been given but they have not.