my rewards points failed to deposite on 3/30 and now again on 4/15

Discus and support my rewards points failed to deposite on 3/30 and now again on 4/15 in XBoX Rewards & Social to solve the problem; I have 7.900 that should have been redeemed March 30 or April 15. I see no deposit date anywhere . I might have messed it up march 16th. I only had... Discussion in 'XBoX Rewards & Social' started by bucket 911, Apr 16, 2018.

  1. bucket 911
    bucket 911 Guest

    my rewards points failed to deposite on 3/30 and now again on 4/15


    I have 7.900 that should have been redeemed March 30 or April 15. I see no deposit date anywhere .

    I might have messed it up march 16th. I only had 2.900 points then and asked for early deposit. right after that I was exploring the site and found out I had gems and redeemed a 5.000 point one. don't know if that will help my problem or not but I thought
    I'd mention it.

    :)
     
    bucket 911, Apr 16, 2018
    #1
  2. haloboy
    haloboy Guest
    Xbox live reward points wont convert to my account

    Hello Support,

    I have 11,000 Xbox Live Reward Points which I believe equates to $11USD. However the reward points did not post to my account on the scheduled 5/15 date and have been stuck unable to request a deposit for almost a month now. Please deposit the balance into
    my account and let me know if you need any other information.

    -haloboi
     
    haloboy, Apr 16, 2018
    #2
  3. CubanGhost063
    CubanGhost063 Guest
    29 k pending since November 22 when will I get deposit

    I have accumulated 29,900 mid November mainly with preorder punchcard promo going thru Dec 31. I was expecting deposit on 30th I read on rewards site deposits go thru 15th and 30th. Nov 30 there was nothing really expecting deposit tomorrow the 15. My account
    status is good to go no issues. Can I get a definitive answer on what day is should receive rewards deposit?
     
    CubanGhost063, Apr 16, 2018
    #3
  4. XBLRewards3
    XBLRewards3 Guest

    my rewards points failed to deposite on 3/30 and now again on 4/15

    Hi bucket 911. According to the report back after attempting a deposit to your Microsoft account, the input billable account is not the primary in your Microsoft account. We are unable to fix this issue and have escalated this to a separate team to investigate.
    Unfortunately, there is currently no resolution to your issue. We will continue to attempt deposits until it is successful. Sorry for the inconvenience.
     
    XBLRewards3, Apr 16, 2018
    #4
  5. XBLRewards3 Win User

    my rewards points failed to deposite on 3/30 and now again on 4/15

    Hi bucket 911. According to the report back after attempting a deposit to your Microsoft account, the input billable account is not the primary in your Microsoft account. We are unable to fix this issue and have escalated this to a separate team to investigate.
    Unfortunately, there is currently no resolution to your issue. We will continue to attempt deposits until it is successful. Sorry for the inconvenience.
  6. EddieHendrickson Win User

    Xbox Live Rewards Points did not deposit into my account

    The points can take up to 30 days for them to be deposited into your account. See the Xbox Live Rewards FAQ for more information here:
    http://rewards.xbox.com/faq/



    How long does it take for Pending Points to be deposited into my Xbox LIVE account? A. It may take up to 30 days for Pending Rewards Points to be deposited into your Xbox LIVE account. Microsoft Points
    are deposited in increments of 100 or more, and they will be deposited by the 15th and 30th of each month. Visit the Xbox LIVE Rewards website often to see your Pending balance and how many Rewards Points you've been awarded. Pending Points will not display
    in your Total Rewards Points Awarded.
  7. GronTron Win User

    Not getting MS points from Xbox rewards

    http://rewards.xbox.com/faq/

    How do I receive the Microsoft Points I earn through Xbox LIVE Rewards? Xbox LIVE Rewards Points equal to or greater than 100 will be automatically deposited into your Xbox LIVE account each month. It may take up to 30 days for the points
    you earn to be deposited into your account. If your points total is less than 100, the points will be held as pending until 100 total points are reached and deposited into your account.

    How long does it take for Pending Points to be deposited into my Xbox LIVE account? It may take up to 30 days for Pending Rewards Points to be deposited into your Xbox LIVE account. Microsoft Points are deposited in increments of 100 or
    more, and they will be deposited by the 15th and 30th of each month. Visit the Xbox LIVE Rewards website often to see your Pending balance and how many Rewards Points you've been awarded. Pending Points will not display in your Total Rewards Points Awarded.
  8. Darkhawk Ninja Win User

    50000 points + still pending please help‽

    Points rewarded in the 15-30th of the month will be deposited on the 15th of the next month. So, your points should be deposited on December 15th! This information can be found in the FAQ section of the Rewards website.

    __________________________________________________________

    Hit Upvote if this Helps!
  9. Manny1250 Win User

    XBL Rewards Points pending

    The points will be added into your account every 15th or 30th of each month when it reach 100 pending point

    "How long does it take for Pending Points to be deposited into my Xbox LIVE account?

    A. It may take up to 30 days for Pending Rewards Points to be deposited into your Xbox LIVE account. Microsoft Points are deposited in increments of 100 or more, and they will be deposited by the 15th and 30th of each month. Visit the Xbox LIVE Rewards website
    often to see your Pending balance and how many Rewards Points you've been awarded. Pending Points will not display in your Total Rewards Points Awarded." -
    http://rewards.xbox.com/faq/
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my rewards points failed to deposite on 3/30 and now again on 4/15

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