My Rewards missing October and November

Support will post back about October, but keep in mind that rebates are calculated after the end of the month and given by the 15th of the next month. So it's still too early to see credits pending for November purchases.

Hello sK WHISKEYBOB,

From the FAQ:

What content can I earn a % back on purchases for?

Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify towards your MyVIP Star Rank and % back on purchases, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes,
movies, TV shows, TV seasons, themes and avatar items. In-game consumables, Xbox Live Gold memberships, subscriptions like EA Access and Xbox Game Pass, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points
or Xbox Gift Cards, still do not qualify.

Since your purchases were all consumables and pre-orders except for your Conjuring movie bundle, they were not eligible for MyVIP. Your Conjuring movies went towards the FrankenRewards offer that month. As stated in the FAQ, you cannot get Credits for both
an offer and MyVIP. Regarding November purchases, also in the FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending.

Hi Annihilator. Payback Rewards Credits were awarded to you for your purchases made in October and November. For October, you were awarded 2000 payback Credits, which is 2% back since you are Star level 1. For November, you were awarded 800 Credits. You
can find them in your MyStatement. Your October Credits have been deposited to your Microsoft account while your November Credits are still pending.

Hey there,

Is this in regards to the Xbox Quest or the Game Pass Goals? That will help us know where to look first. For November rewards, those will continue to go out in waves until 12/31/17. If you don't receive your November rewards by that date, please post a new
thread letting us know.

Thanks!

It’s for Xbox Quests, but I still haven’t gotten my October Reward. Where’s that?

Hey there,

If you participated in the October Xbox Quest, rewards will take up to 30 days to be delivered. In this case, all eligible customers should expect to see their rewards near the end of November. Hope this helps!