my rewards are not showing up

BarackObonga42O · Apr 17, 2017

my rewards have shown they've been deposited but havent showed up in my account

:)

XBLRewards8 · Apr 17, 2017

my rewards are not showing up.

Hello R3PLICA X,

Since you were not a Gold member for the entire month, you were not Rewarded at a Gold level. That requires you to be a Gold member for the entire month. Therefore you received 3% payback.

R3PLICA X · Apr 17, 2017

my rewards are not showing up.

I called Microsoft because I had 0 reward points for the month of December. After I got off the phone with them, I had 4200 credits, But 6% of at minimum $130 and maybe up to $150 is equivalent to 7800 points up to 9000 points.

Smwutches · Apr 18, 2017

If you haven't already, check your returns at Sign in to your Microsoft account to see if it shows the deposit there. That site will also list any transactions that may have already used the funds.

XBLRewards8 · Nov 3, 2018

Hello BarackObonga42O,

You can see a record of all Credit and Deposit events from the MyStatement section of the MyRewards page. Since your last deposit was in July 2015, if you have not already spent those funds, then they would have expired at this point. All promotional currencies
expire from Microsoft Accounts roughly one year after being placed.

XBLRewards8

Hello R3PLICA X,

Since you were not a Gold member for the entire month, you were not Rewarded at a Gold level. That requires you to be a Gold member for the entire month. Therefore you received 3% payback.

Smwutches

If you haven't already, check your returns at http://commerce.microsoft.com to see if it shows the deposit there. That site will also list any transactions that may have already used the funds.

XBLRewards8

Hello BarackObonga42O,

You can see a record of all Credit and Deposit events from the MyStatement section of the MyRewards page. Since your last deposit was in July 2015, if you have not already spent those funds, then they would have expired at this point. All promotional currencies
expire from Microsoft Accounts roughly one year after being placed.

Misses Quinzel

Hey, Brett!

Sorry to see any Rewards issues, however we are unable to assist here on our Xbox Support Forums. You will want to post up in the

Rewards forums for further assistance. Thanks for understanding!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

Smwutches

For help with the Rewards program, you'll need to post in the Xbox Rewards Questions support forum.

my rewards are not showing up