My rewards are not being deposited. Information has been verified but I still get the message.

I have over 50,000 points accrued and keep getting a message saying my info needs to be updated. All the information has been confirmed as correct.

:)

 

Still not getting my Xbox live rewards deposited.

It has been almost 2 years not since this issue has started, my Xbox live rewards are not being deposited into my Microsoft account. I keep getting the same message to update my account information but everything is updated. This will be my 3rd time posting
in this forum and nothing has changed. WHAT DO I NEED TO DO to get some help with this?????

 

Rewards still not being deposited.

it's been nearly a year now and my rewards are not being deposited into my account. Last time i posted was months ago and you credited my points manually. Has there been a solution to my problem or do i just need to keep requesting my rewards get deposited
manually?

 

Hi ShadowedVale. There is an issue with your account that is preventing us from making a successful deposit. The billable account we have for you is not the primary account associated with your Microsoft account. The Payment Operations team is currently
working on a resolution. Once we are able to apply a fix, a deposit will be made. Thanks for your patience.