My Rewards are not being computed in 96 hours

MARCOS NASH · Jul 25, 2017

Only 5 days left to finish the mission, "Reward History: offer history repeats itself," and I'm afraid you will not update my rewards. Phase 1, "Return once more" and Phase 3, "Play with the old and with the new".

I've spent over $ 156 on Phase 1 games, "Get One More," and I have invoices and purchase vouchers issued by Microsoft.

I already did 10 more games in the games that I bought during this period.

That is, I have already completed the demands of phase 3 "Play with the old and the new". That you can check my achievements, my profile on XBOX Live.

It's been over 96 hours and you have not updated my profile yet. I'm getting worried.

I look forward to your help.

:)

MARCOS NASH · Jul 25, 2017

My rewards are not being updated in 96 hours

Only 5 days left to finish the mission, "Reward History: offer history repeats itself," and I'm afraid you will not update my rewards. Phase 1, "Return once more" and Phase 3, "Play with the old and with the new".

I've spent over $ 156 on Phase 1 games, "Get One More," and I have invoices and purchase vouchers issued by Microsoft.

I already did 10 more games in the games that I bought during this period. That is, I have already completed the demands of phase 3 "Play with the old and the new". That you can check my achievements, my profile on XBOX Live.

It's been over 96 hours and you have not updated my profile yet. I'm getting worried.

I look forward to your help.

JairoFaria · Jul 25, 2017

I wonder why my games purchases are not computed in Rewards program?

I wonder why my games purchases are not computed in Rewards program?

XBLRewards8 · Jul 26, 2017

Hello MARCOS NASH,

We are investigating a potential issue with your collection purchase on the 20th this month. Is this also the game you completed achievements in?

XBLRewards8 · Nov 3, 2018

Hello MARCOS NASH,

We have resolved this issue. You should see the offer completed shortly. Apologies for the inconvenience.

XBLRewards8

Hello MARCOS NASH,

We are investigating a potential issue with your collection purchase on the 20th this month. Is this also the game you completed achievements in?

XBLRewards8

Hello MARCOS NASH,

We have resolved this issue. You should see the offer completed shortly. Apologies for the inconvenience.

XBLRewards8

Hello InfidelNZ,

From the FAQ for that offer:

When will I receive my Rewards Credits?

After you have completed the offer, your Rewards Credits will appear as pending within 96 hours.

Since it has not been 96 hours since your purchase, it is too early to see Credits pending. Additionally, for future reference, as Murphs says, it takes up to 96 hours for us to receive and process new activity.

XBLRewards8

Hello MagnaSpacePanda,

From our FAQ:

When will I receive my Rewards Credits?

After you have completed the offer, your Rewards Credits will appear as pending within 96 hours.

Since it has not been 96 hours yet, it is too early to see Credits for your purchase.

Murphs-A47006C9-2185

Hey DrunkBadger414 according to the FAQ on the reward website, if Resident Evil 7 is one of the games used to complete the digital punchcard credits will not be rewarded until 96 hours after the title launches on January 23rd, 2017. Here is the link: https://rewards.xbox.com/faq/#missions

Here is the verbiage: "When will I receive my Rewards Credits? Your punchcard should update within 96 hours of your pre-order. However, you will not receive your Rewards Credits until 96 hours after ALL of the games you pre-ordered have released. If Resident
Evil 7: Biohazard is one of your chosen titles, you will not receive your Reward until 96 hours after the game’s release date on January 23, 2017."

My Rewards are not being computed in 96 hours