My rewards account hasn't recorded any of my activity for the past two years. Help.

Wow, they went in and edited my rewards account to say i just signed up four days ago so they wouldn't have to give me my rewards. Ya'll some trash for that. Way to show your true colors should have taken screen shots and posted them on here. I'll never
buy games through xbox store again.

Hello SmokyEcho1,

You only registered into the Rewards program on the 7th this month. From the FAQ:

I've had an Xbox Live account for years. Can I earn Rewards for transactions made prior to signing up for Xbox Live Rewards?



You can only earn Rewards once you're an Xbox Live Rewards member. Once your membership is complete, we'll begin tracking your activity and rewarding you for things like completing missions, earning MyVIP Gems, or working towards your MyVIP Star Rank
by making purchases in the Xbox Store.

Im having the same issue. my gold hasn't expired in years but my rewards account says i'm not gold either.

Expecting 15000 rewards credits for "The past, Present and Future Mission" through Dec 31. I spent over the 31.80 required for each category days before the 31, and it still hasn't shown any activity or pending credits, this is the second time and seems
to be a recurring problem with rewards.

That is what I am telling you. It is my rewards.xbox.com accounts screwed up purchase stats that tipped me off to the fact that almost all of my purchase history from the past year is missing in my billing.microsoft.com account. My rewards account's stats
are not reflecting/recording my purchases from the past 3 at months (at least) even though I received credit and points for them in the offers. Not only that but it is losing purchases that it ALREADY credited. First it was at 62 purchases. The next month
it was at 48. NOW it is at 47. I am Also aware that billing.microsoft.com only keeps record of the past year. However THAT is the problem... my purchase history there for the past year is missing almost ALL of my purchases from the past year. However oddly
enough my Xbox.com Purchase History is complete and intact unlike rewards.xbox,com & billing.microsoft.com. So some error on both rewards.xbox.com & billing.microsoft.com has CLEARLY fouled up in your Database on both of those sites. My guess is due to the
fact that one receives its data & stats from the other.