My Reward points never showed up and the site has no info about them.

JVED1995 · Feb 16, 2018

I earned 5000 points and was waiting for the 15th since no "deposit now" button showed up like I was told it would. Nothing happened, I am without points and no sure I will ever get them

:)

AtrumMihi · Feb 16, 2018

Preorder punchcard

I never received my rewards for the preorder punchcard. The 3 games showed up as preordered on the punchcard but no points.

Jeffcoolacount1 · Feb 16, 2018

Bing Rewards Not Redeemed

I saved up Bing Rewards points for almost a whole year trying to get the 12 Months Xbox Live Gold. I tried to redeem it last night and it told me it would send me an email. I never got an email, the Live never showed up, there is no confirmation of my redemption,
and 29,000 points were taken from my account.

Smwutches · Feb 16, 2018

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. Generally, if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited
by the 15th of the next month. So if you got to 5,000 early this month, they would be scheduled for the end of the month deposit which is scheduled for the 22nd.

Smwutches

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. Generally, if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited
by the 15th of the next month. So if you got to 5,000 early this month, they would be scheduled for the end of the month deposit which is scheduled for the 22nd.

JonnyRac

Actually I am, and I keep up on that. But nothing came from there. Weirdly enough, the points were taken away. My Microsoft site account info still doesn't show what happened. Which now really worries me, because now someone has the power to take away my
points that I actually paid for or earned through rewards? :-/

Smwutches

The credits should show as pending on the MyRewards section of the Rewards site about 96 hours after you redeemed them.

The 3,428 points you're referring to are from the Microsoft Rewards program, not the Xbox Rewards program. Those are separate.

CursedFrogurt37

There's a breakdown of your points on the reward site. First tab is points awarded, those should all show a date that tells you when they were deposited. Pending points will accumulate until you get to 100+, then they are awarded on the 15th or 30th of the
month. If you go here http://rewards.xbox.com/faq/ and click on My Rewards, there's some great info under the Rewards section.

Smwutches

Rewards credits are not emailed. They show as pending on the rewards site about 96 hours after you redeem them.

My Reward points never showed up and the site has no info about them.