My reward points are missing

you guys finally gave me my 3 star rank but not the reward points that goes with it I had over 18 thousand reward points when I last checked on the 5th or 6th
of JANUARY and that was before more reward points was supposed to have been rewarded to me now my reward points says 15,250 now I should have over 20 dollars coming back to me on the 15th you guys really need to fix this thanks

Here's the link to my last 2 threads

I should already be star rank 3 making progress to star rank 4

I have spent well over 3 hundred dollars for the month of November and I have yet to see it reflecte

:)

 

Missing Live Subscription & Rewards Points

So I used my Bing rewards points to purchase a Xbox Live Gold subscription . I haven't received the subscription and my rewards points are still missing. Help

 

Xbox live Rewards

Xbox Rewards issues missing my Xbox Rewards points

 

Hello ShadowDragonX18,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your 15,000 Credit event occurred on the 4th of this month, it was not deposited. You should expect your Credit events on the 4th to be deposited at the end of the month. We have already adjusted your Credits for the missing star,
which is why you have 3 Credit events of MyVIP Gold 2 dated on November 30th.