My replacement device

This isnt anything makor but i just was wondering why i dont have a tracking number for my replacment device

:)

 

Xbox One S and Official Stereo Headset Adapter not recognized

After a tech support chat session with Microsoft I returned the device and requested a replacement. The replacement is now working fine. It appears that my first device was dead on arrival. That is disappointing for a brand new device that arrived in sealed
box. So bottom line, if yours isn't working, try another controller, and if that doesn't fix the issue request a replacement.

 

Xbox One ''View" Button Partially Working :/

EDIT: The replacement page said "Your DEVICE is not eligible for replacement."

 

Hi ellie!

Thank you for posting, if a replacement device is expected information on the device order will always be available at

Microsoft Device Support. By signing into the account the order was created for, all information about the device including tracking will be viewable there.

I hope this information helps, thanks again!

 

Don't forget that sometimes the tracking number and link is sent via email as well.

 

contact official support by chat or phone.

They should be able to handover the trackingnumber.