My region on Xbox is wrong when I try to purchase things.

Discus and support My region on Xbox is wrong when I try to purchase things. in XBoX on Consoles to solve the problem; I'm trying to change my username, but it keeps saying I'm in the USA when I'm in Canada. 18e9c599-40bc-4147-865f-34b936da5b76 Discussion in 'XBoX on Consoles' started by KannenSinclair, Mar 9, 2022.

  1. KannenSinclair
    KannenSinclair Guest

    My region on Xbox is wrong when I try to purchase things.


    I'm trying to change my username, but it keeps saying I'm in the USA when I'm in Canada.

    :)
     
    KannenSinclair, Mar 9, 2022
    #1
  2. Ricardo Lechuga Win User

    My region on Xbox is wrong when I try to purchase things.

    If that's what it says means the card region doesn't match the site region, or you have the account set on a different region, but that usually never gives an issue as long as the site it's on the proper region, that would be that the navigation bar has the address like this

    https://social.xbox.com/changegamertag

    [​IMG]
  3. Ricardo Lechuga Win User

    My region on Xbox is wrong when I try to purchase things.

    Hi KannenSinclair! My name is Ricardo an independent advisor ready to help you with this situation!

    If you are doing it from the console, you need to go to the console settings and change the region on the language section

    If it's from the web, you need to go to the bottom of the site and change the region, the option is at the left bottom
  4. KannenSinclair Win User

    My region on Xbox is wrong when I try to purchase things.

    I am on the web, and I have already switched my region. Still doesn't work for some reason.
  5. KannenSinclair Win User

    My region on Xbox is wrong when I try to purchase things.

    It says "Check your address. There appears to be an error in it." All my cards and paypal are set to Canada.
  6. Ricardo Lechuga Win User

    My region on Xbox is wrong when I try to purchase things.

    What erro message appears? If you keep seeing region error specifically what does it says?

    Some users believe that if they have a card from a different region but they set a PayPal account on another region it will work to pay on that region, but no, finally the region that matters is the one from the card
Thema:

My region on Xbox is wrong when I try to purchase things.

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