My refund status

Discus and support My refund status in XBoX Sales and Promo to solve the problem; I refunded a game recently and got an email saying it was refunded but then it said this You should see (the money) credited to your account and sent... Discussion in 'XBoX Sales and Promo' started by le poop, Jun 24, 2020.

  1. le poop
    le poop Guest

    My refund status


    I refunded a game recently and got an email saying it was refunded but then it said this You should see (the money) credited to your account and sent to your financial institution within 5 business days
    based on your financial institution process. and i have never seen that said in a refund email. So can someone explain what that means

    :)
     
    le poop, Jun 24, 2020
    #1
  2. ngocphi Win User

    My refund status

    First you gotta remember you did it on a holiday weekend

    Second ir takes 3-5 business days after its approved ontop of that whenever your bank proccess it since you asked for it the Thursday before you wouldt see it yet since this would be the first business day today

    Which due to the holidays cab take longer remember we just had a 5 day holiday

    Christmas Eve plus Christmas and boring day and newyears and new years eve

    Banks don't work kn those holidays

    If you are hoping to get thr refund before the sale ends don't just buy it and seal with it when it comes

    Never count on refunds before the sale ends especially around the holidays
  3. val7x Win User

    My refund status

    So all refunds have to go through a process, you don't always receive the money back instantly depending on how you paid for the game. The first email saying it was refunded means they sent the refund and they've done their part, but it has to go through
    a process and the second email explains that it could take up to 5 days to get your money back depending on what bank or credit card company you used. Some banks process refunds faster than others. Hope this helped!
  4. le poop Win User

    My refund status

    Ok thank you, so i took it off for some reason, and does put it back on for it to be recived or do i still have to wait 5 days?
  5. Onyx Is Here Win User

    My refund status

    It means that the refund will be sent to the method you originally used to pay for the item.

    If you paid for it using currency from your account then it will be returned there. If you used a credit/debit card to pay then the money will be returned to that method. You would need to keep an eye on your bank for more info on the refund there
  6. Darhyl Amizola Win User

    My refund status

    Hi Tan! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your refund request.

    Just as Ngocphi said, it could take longer due to the long holidays. If you haven't received the refund on your payment method next week on Fridays, I highly suggest you reach out to your bank for a follow up regarding your refund request.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
Thema:

My refund status

Loading...
  1. My refund status - Similar Threads - refund status

  2. Refund status

    in XBoX Games and Apps
    Refund status: How do I know about my refund status? How to know about is it still processing? 3813fff4-1107-4b3f-9304-2d194113ebb7
  3. My refund status

    in XBoX Games and Apps
    My refund status: I really wonder when will I get my refund...why does it take so long? [img] 25eeb780-2ab7-4ca5-b664-6ae47b8079ab
  4. my refund has no status

    in XBoX on Windows
    my refund has no status: I asked for a refund on two games. assassin's creed mirage and Tom Clancy's ghost recon wildlands. i asked for the refund for ghost recon 11 days ago and when i look at my order history and there...
  5. I make a request refund and the status is aproved, but I don't get an email like in other...

    in XBoX Games and Apps
    I make a request refund and the status is aproved, but I don't get an email like in other...: Should I take my money back? b496adb3-1f6f-4cfb-b9b4-d966e4e95ac3
  6. Refund Money not received, the status was already refunded

    in XBoX Games and Apps
    Refund Money not received, the status was already refunded: "February 19, 2023 | Order number 7832864493" - with this order number I refund RIDE 4 because I choose the wrong version. The status of the order was already refunded, but I have yet received the...
  7. Refund status help

    in XBoX Games and Apps
    Refund status help: My refund status looks like this does it means they gonna give me back the money my son spent on accident ? [img] 2a374671-3cf7-4c0a-9b1a-5600318c2fbb
  8. Xbox refund status - no product or money

    in XBoX on Consoles
    Xbox refund status - no product or money: Xbox refund status - no product or money 500$ + tax was spent on my xbox kn vbucks. I teport the situation to xbox support abiut the money being gone and no product. I sent in video proof. I do...
  9. Refund Status

    in XBoX Games and Apps
    Refund Status: I have recently applied for a refund for the game ESO Collection and have had it marked as "refunded" but it has been two days and I have not been credited back to my account or Visa. I have lost...
  10. Refund Status

    in XBoX Games and Apps
    Refund Status: I was told by Xbox Support to post here for the status of my refund. I was told the Specialist here would contact me. Thanks! I await. 547075c9-fce4-49bb-8ce8-edc598ba953a