My refund on Xbox hasn’t went through

I refunded a game about a month ago, and it ended up being approved for the refund, I was sent an email saying they would get back with me within 72 hours, I was then sent the same email 2 more times throughout the week, It has been about 21 days and I haven’t heard anything about my refund or the status of it, when checking my refund, it still just says approved, was hoping to get some help to get this issue solved.

:)